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Lexus Owners Club > Reviews > Lexus Dealer Reviews > Lexus Dealer Reviews
Steve
Ok.. I guess you all have been waiting for this.

Time for everyone to review their dealer.

[url="http://teamlexus.co.uk/review/dealer/"]http://teamlexus.co.uk/review/dealer/[/url]

Keep it sensible guys! Cheers :)
Chris.S
I can't really give any reviews
It wouldn't be right what with working for one
blue wax
we are excluded ..;ahum....
:rolleyes:
brn7y
Have reviewed Lexus Aberdeen
Rob
i did plymouth
Steve
[quote]we are excluded ..;ahum....
:rolleyes:[/quote]

find me the dealers around the whole mainland and I will put them up!
Matthew_McNally
Have given a glowing report of Lexus Chester - they have really impressed me.
Stitcher
Another glowing review of Lexus Aberdeen added.
Steve
thanks guys!

I am sure the must be loads of other members with dealer experience!

here is the link: [url="http://teamlexus.co.uk/review/dealer/"]http://teamlexus.co.uk/review/dealer/[/url]
Rob
did bolton ggrrrrrr:mad::mad::mad::mad:
Monster-Mat
done manchester.................:mad::mad::mad::mad::mad:
blue wax
yup steve,
here's the belgian dealers !!




LEXUS LUXEMBOURG - GGL
Route d'Arlon 293
1150 Luxembourg Ville
Tel: 00352- 45.57.15-1
Fax: 00352/45.27.67
eMail: lexus@ggl.lu

LEXUS ANTWERPEN
Ertbruggestraat 108B
2110 Wijnegem
Tel: 03/ 355.36.50
Fax: 03/ 355.36.51
eMail: info@lexusantwerp.be

LEXUS BRUSSELS
Koningin Astridlaan 175-177
1780 Wemmel
Tel: 02/ 721.11.89
Fax: 02/ 721.17.46
eMail: info@lexusbrussels.be

LEXUS GENT
Kortrijksesteenweg 1030
9051 Sint-Denijs-Westrem
Tel: 09/ 242.90.70
Fax: 09/ 242.90.71
eMail: info@lexusgent.be

LEXUS HASSELT
Herckenrodesingel 37
3500 Hasselt
Tel: 011/85.11.66
Fax: 011/21.53.53
eMail: lexus.hasselt@lexusbelgium.net

LEXUS LIEGE
Boulevard R. Poincaré 26
4020 Liège
Tel: 04/340.03.40
Fax: 04/340.03.44
eMail: info@lexusliege.be

LEXUS WEST FLANDERS
Kortrijksesteenweg 320 A
8530 Harelbeke
Tel: 056/ 72.59.09
Fax: 056/ 72.48.86
eMail: info@lexuswestflanders.be

NACHSEM LEJOLY (Lexus Service Center)
Route de Waimes 94
4960 Malmedy
Tel: 080/33.83.01
Fax: 080/33.78.02
eMail: nachsem@lexusbelgium.net

STOOPS (Lexus Service Center)
Torhoutsesteenweg 597
8400 Oostende
Tel: 059/70.24.72
Fax: 059/80.49.42
eMail: stoops@lexusbelgium:o
Steve
do you know where i can find the whole list... ot would be better for me to hve the whole list of main land dealers...

I am going to be busy!
Shrek
Lexus Guilford are great.They look after me very wellI always get a gs300 loan car and they treat me as though I have bought a top of the range car. However their Service dept although good, have a problem ordering parts. I have waited six weeks for two washer jets to arrive.
Steve
Sub,it your review here les [url="http://teamlexus.co.uk/cgi-bin/review/dealer/stars.pl"]http://teamlexus.co.uk/cgi-bin/review/dealer/stars.pl[/url]

cheers mate
ricky_is200
What can we and can't we say? One review says team lexus rules prevent me from commenting further'. So does that mean we can't comment on dealers that give poor serivce? I'm going to have to be carefull what I say about Hatfield then!
Monster-Mat
look at my manchester post,and the bolton one,that should asist you
Steve
by all means say your feelings.. but in a proper fashion..

Explain what the probelm was and was it resolved...

it does not tie you into just giving good results

stong complaints should goto customer services.. i dont fancy liable action from Lexus :)

[Edited on 8-4-2002 by Administrator]
Shrek
Oh Dear!!!!
Took the sport in to Lexus Guilford to have seat heaters replaced, new washer jets fitted, and replacement bulb o/s rear. They had the car for 3 days. when I picked the car up I was told about all the work they had carried out. I was happy and drove home. imagine my horror on Friday evening when i went to use the car, to find that my o/s head light was u/s the seat heaters did not work and water only came out of the drivers washer jet. I have just phoned Guilford this morning (first opportunity) they were very oppologetic and said they will get the car back in ASAP. what I realise now :rolleyes: is that the dealer service is only as good as the mechanics. however I will be checking their work from now on... maybe I was too trusting?:(
Rodders_UK
Just did Coventry (hooray) and Leicester (boo)
Steve
cheers rod,

I know there are a load more UK owners that have not reviewed their dealer experience yet.

Please note.. even if you bought your IS privatly and you have used the dealer just for parts we would still like to hear your honest opinion.

Please help us out and write a comment: [url="http://teamlexus.co.uk/review/dealer/"]http://teamlexus.co.uk/review/dealer/[/url]

Thanks
vic
Done mine.....Lexus cambridge!
DaveEllen
done mine...lexus bromley :D
simonskippy
Oxford is done
sholao
Lexus Edware Road done.
Steve
thanks guys....

I know there are a load more out there who have a dealer they want to review...

Why not help us out guys! Submit your review!

I should do a prizedraw... those that do a review there usernames will be put into a hat and if their names are picked they get the full sticker range.

There you go :kiss:
Claire G
Octogon Bracknell - where can I start? Disinterested, unhelpful, stroppy.

The sales side is great, really helpful. After my car was vandalised and I tried to get the bodywork repaired, they weren't interested. I ended up having to go to Isleworth (fantastic), but it's a bit galling going all that way when I live 5 mins from Bracknell!:flaming::flaming:
Steve
please write your review here..

[url="http://teamlexus.co.uk/review/dealer/"]http://teamlexus.co.uk/review/dealer/[/url] and then select bracknell and let us know what service you received

Cheers
Rodders_UK
[quote][i]Originally posted by Claire G[/i]
Octogon Bracknell - where can I start? Disinterested, unhelpful, stroppy.

The sales side is great, really helpful. After my car was vandalised and I tried to get the bodywork repaired, they weren't interested. I ended up having to go to Isleworth (fantastic), but it's a bit galling going all that way when I live 5 mins from Bracknell!:flaming::flaming:[/quote]

Have you tried reading Claire - I thought they were pretty good.
Steve
Excellent review GRiM! :)
Claire G
[quote][i]Originally posted by Rodders_UK[/i]
[quote][i]Originally posted by Claire G[/i]
Octogon Bracknell - where can I start? Disinterested, unhelpful, stroppy.

The sales side is great, really helpful. After my car was vandalised and I tried to get the bodywork repaired, they weren't interested. I ended up having to go to Isleworth (fantastic), but it's a bit galling going all that way when I live 5 mins from Bracknell!:flaming::flaming:[/quote]

Have you tried reading Claire - I thought they were pretty good. [/quote]

I'll give them a go. I think they're part of Octogon too though? Thanks for the recommendation, I'll see what they are like.
Rodders_UK
Yeah - Reading is part of Octagon, but I've used both and found Reading's service pretty good.
Have you joined Gold yet Claire?? - have a look at the discount section, a dealer near you might be offering some savings!!
javadude
I use Reading too and found the servicing department pretty good - see my review. :)
lewispv
Lexus Woodford done. Second new purchase, same salesman no problem for me (can I name names ??)
Steve
you can name names!
lewispv
OK - anyone buyin IS machines in the Woodford area ask for Mark.
tonb
Just done Lexus Aberdeen ....

Need to improve the service a little guys, putting the car in at 08:30 and getting it back at 5:00pm to be told it wasn't cleaned because they had started it late ...... not good enough! You'd had it a whole day ..... :flaming:
peter-flint
Done mine.....Lexus Chester, grrreat.
Steve
keep em coming in guys!
Brian Berry
Lexus Southampton have top marks from me in being helpful and very professional.
It was a pleasure changing over cars and even though I had a Belgium Celica purchased in Holland to part exchange everything went with the minimum of stress.
I will certainly return to this branch at a later date.


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