I am a lexus owner in the USA and am wondering if anyone on this board has experienced this problem:

My name is Marshall Hansen and I own a 1998 Lexus GS400 with a recurring steering vibration/flutter problem. I took the Lexus to the dealership where I bought it to have the problem dealt with, after an argument with the service staff regarding how my problem was everything but Technical Service Bulletin ST003R-98 the service superviser intervened and acknowledged the TSB and said they would make an effort to fix it. When I picked up my car there was a reduction in the vibration although not completely, I am not sure what procedure they performed. After my horrid experience with Lexus's Service department and also due to the fact I was living in Europe and my car was only driven every few months I did not pursue this matter any further than sending in a feedback profile detailing my experience.

I have since moved back to the USA and am driving my car on a daily basis. I have taken my GS400 to a different dealership than the one I purchased it from and they have acknowledged a vibration/flutter but Ed Oxford at the Lexus hotline(800-25LEXUS) has informed my that my lexus is no longer in warranty and I have after market modifications which the vibration is caused by so they will not fix my problem.

I am interested in starting a petition with fellow Lexus owners that have experienced this same problem. I will be posting a website detailing the situation and will offer a downloadable form that anyone may fill out and mail to me so I can compile the complaints and mail them to Lexus. Please e-mail me at marshall@gainrecordings.com if you have experienced this problem so I can build an e-mail list to update you on my progress.

If you are interested in obtaining a more detailed description of the Technical Service bulletin I am referring to please go to [url="http://www.alldatadiy.com/"]http://www.alldatadiy.com/[/url] sign in under
log in name: gain1542
password: broodje
click on 1998 Lexus GS 400 V8-3969cc 4.0L DOHC MFI
click on Technical Service Bulletins
click on Customer Interest
click on ST003R-98 980619 Steering - Vibration/Flutter

you will then have four links:
. Steering - Vibration/Flutter
. Warranty Information
. Inspection & Balancing
. Field-Fix Procedure
documenting the problem and remedy.

My hope is together we can make Lexus fix our defective cars!

Marshall Hansen

The Alldata account appears to be on hold.

goto www.gainrecordings.com/lexus to view TSB data

I will love to support this cause but I am having a hard time trying to link into anything about it. I have same issue and would appreciate it if you can give us more effective way to get a hold of you and the links you may have. Thanks.