[quote name='Lex-aholic' date='Apr 22 2005, 11:29 AM'][quote name='2ddesign' date='Apr 22 2005, 10:48 AM']Hi
An update on going to my dealer in Cardiff, first, they were dubious that I would get anywhere, as I' am passed the 3 yr warranty. They then contacted Lexus GB on my behalf and got back to me with .... can not be done!.
I then contacted Customer Service Lexus GB and spoke to a helpfull guy called Stephen, after much discussion on "good- will" he agreed to do something. It seems a party of Japanese are over here this week, to find out WHY? there is a problem, as they do not use salt on their roads. I then got a call from Lexus Cardiff saying that I can order some refurbished wheels from Lexus GB.
The "deal".....Lexus GB pay half the cost and I pay the other half plus fitting charges!

Total cost on invoice 5 wheels at £65 each= £325, my cost £162 +VAT=£219.
Fitting I have been quoted £58 inc VAT, the original alloys go back to Lexus after.
The alloys come from Pristine Wheel Refurbishers tel: 01908 282628!
I was told that this was a once only deal for me, I think on balance it seems a good result £277.00

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Wow. At least you got somewhere with Lexus. They refused to do anything with mine as they were out of the 3yr warranty (by two months).
That doesn't sound too bad. Do you get a new warranty on the wheels as Lexus have sorted them ? When you do get them done, give em a good inspection before driving off, ie. check the seal around the rims more than anything.
Best of luck.

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No new warranty, just a one of special

, your local dealer should have helped you out? although mine was not that helpfull as I did not buy my car in Cardiff!
But go through them first to start a dialogue going with Lexus GB, as others have said in other threads it is a "KNOWN" problem admitted by customer relations.