I had my IS200 Sport booked in for a 30,000 mile service today. I asked Octogon Lexus in Bracknell to take a look at the corroded alloys, but was a bit skeptical as they didn't appear that bothered when I pointed out minor corrosion not long after I got my car. I've also seen the experiences of various people on the forums so was prepared for a bit of a battle.

The result? I couldn't fault Octogon. They picked the car up from work at 11am, had it back by about 3-3.30 and left a note for me to call them to book an appointment to get all 5 wheels replaced.

Everyone I spoke with at the dealership today was pleasant, polite and happy to help. What a refreshing experience!

Good to hear, The new ones they gave me have (so far) been V easy to clean.....and no marks (yet)

Is it just me or is finding a good Lexus dealership in the Berkshire/Oxford area like finding Rocking Horse S***? So, far I have tried both Reading and Oxford and have been very unimpressed indeed. Oxford got off to a good start but have since completely let themselves down.

I haven't tried Bracknell yet but they are next on the list of dealers to try. Your comments are at least encouraging.

Please use the review system

[url="http://lexusownersclub.co.uk/reviews/index.html"]http://lexusownersclub.co.uk/reviews/index.html[/url]

thanx

[quote]Reading and Oxford and have been very unimpressed indeed[/quote]

I've always been very happy with Octogon Reading so far.

Also had a recent good experience of Octogon Bracknell as that is where the body shop is for Octogon Reading/Bracknell/Slough. After my accident damage from the micra was repaired I noticed that the thicker paint on the bottom of the door was much more textured than that on the other doors. I complained and they said they'd polish it sometime. When I took it in they kept it for 2 days and resprayed it again instead. It looks much better now.

Reading and Bracknell are owned by the same group, and I've found both to have friendly staff and quality service.