ninjainthenight
April 29, 2010, 5:52 pm
hi guys, im new to forum and new to lexus and already have problems.. I bought a 2006 is220d SE-l with 84000miles. After 92 days and only 1,000 miles, it gave a check VSC error. took it to kwik fit because a friend works there and its just round the corner and it looked like it was the big rubber pipe in the engine (dont know what its called!!) but it had burst and seemed to be the reason for no power.
anyway, it was fixed very quickly but "check VSC" remained. ran through a general auto computer and tried to reset. No joy.
ran through toyota computer and reset. no joy. error comes out at CAT1...
my friend said he didnt want to order the cat as its £850 + VAT and he has been told by a local independant lexus place that the cat was redesigned and therefore you cannot simply replace the part alone because it just wont fit but you have to change the whole system which is a cat, a "service cat" EGR valves and few other bits.. this comes to £2000 for parts. He will fit it cheap but the problem doesnt stop here..
Lexus originally said that the cat was covered for 6 years or 100,000 miles and as the car is less that this on both counts i can just book it in and they would do it for free.. Bonzer. BUT THEN they called back and said they would not do it because "its had previous work done" i asked them to tell me what the work is and when they got back to me they said "a modified cat and valves were fitted in September 2008".. so i said, if its covered and you did the work what is the problem? and they said the only thing i can do is as follows
1) pay for the repairs and they will try and claim it back from TME under warranty (very expensive im assuming)
2) get it fixed elsewhere cheaper but they wont be able to apply for warranty money (expensive anyway)
Now I know the dealer is liable for the repairs technically but as expected he is saying just speak to Lexus and doesnt want anything to do with it. The car has been parked up since 11th April and it going in next friday for a diagnostic and quote but i cant get the work done until at least the 12th May as i have given the dealer until 11th may to agree to fix before i sue him...
seems VSC is common, but has anyone heard of Lexus refusing work on a part they told me outright was covered under their warranty because "they already fixed it once"?
and has anyone had any experience with their CAT and having to replace the entire system rather than just the cat itself due to this redesign?
sorry this is such a bumper first post, ive been going round in circles for weeks!!
shekabon
April 29, 2010, 11:55 pm
hey, sorry to be off topic here, iv also got check vsc on mine but everything seems to be fine. Just wanted to know if check vsc is just one problem or can it mean a variety of things ??? thanks
valley boy
May 20, 2010, 12:34 pm
[quote name='ninjainthenight' date='29 April 2010 - 06:52 PM' timestamp='1272563543' post='718656']
hi guys, im new to forum and new to lexus and already have problems.. I bought a 2006 is220d SE-l with 84000miles. After 92 days and only 1,000 miles, it gave a check VSC error. took it to kwik fit because a friend works there and its just round the corner and it looked like it was the big rubber pipe in the engine (dont know what its called!!) but it had burst and seemed to be the reason for no power.
anyway, it was fixed very quickly but "check VSC" remained. ran through a general auto computer and tried to reset. No joy.
ran through toyota computer and reset. no joy. error comes out at CAT1...
my friend said he didnt want to order the cat as its £850 + VAT and he has been told by a local independant lexus place that the cat was redesigned and therefore you cannot simply replace the part alone because it just wont fit but you have to change the whole system which is a cat, a "service cat" EGR valves and few other bits.. this comes to £2000 for parts. He will fit it cheap but the problem doesnt stop here..
Lexus originally said that the cat was covered for 6 years or 100,000 miles and as the car is less that this on both counts i can just book it in and they would do it for free.. Bonzer. BUT THEN they called back and said they would not do it because "its had previous work done" i asked them to tell me what the work is and when they got back to me they said "a modified cat and valves were fitted in September 2008".. so i said, if its covered and you did the work what is the problem? and they said the only thing i can do is as follows
1) pay for the repairs and they will try and claim it back from TME under warranty (very expensive im assuming)
2) get it fixed elsewhere cheaper but they wont be able to apply for warranty money (expensive anyway)
Now I know the dealer is liable for the repairs technically but as expected he is saying just speak to Lexus and doesnt want anything to do with it. The car has been parked up since 11th April and it going in next friday for a diagnostic and quote but i cant get the work done until at least the 12th May as i have given the dealer until 11th may to agree to fix before i sue him...
seems VSC is common, but has anyone heard of Lexus refusing work on a part they told me outright was covered under their warranty because "they already fixed it once"?
and has anyone had any experience with their CAT and having to replace the entire system rather than just the cat itself due to this redesign?
sorry this is such a bumper first post, ive been going round in circles for weeks!!
[/quote]
valley boy
May 20, 2010, 12:44 pm
Looks like I have a similar issue. Took the car to my local Toyota Service Centre and they said the cat had failed and gave me two fault codes - P2002 and C1207. They went to order the part but after discussions with Lexus Cardiff they advised me to take it there as there be more involved than simply replacing the cat. The car should now be in Lexus Cardiff and I am waiting for their diagnosis. I have a warrany direct warranty but the cat is specifically excluded but if Lexus do provide a 6 year warranty on this I will hopefully be OK. I have had the 5th injector recall so I don't know if this will have any effect as in your case.
I can't say I am impressed that such a fundamental component fails so soon (my mileage is approx 44k).
What is your latest situation?
andy07841
May 20, 2010, 5:33 pm
Hi this is only my personal experiance, but i would avoid the 220d...
i have had a load of problems when i once owned one, lexus make great cars but the diesel car is crap,here is just a few of the problems i had to deal with..
1.new turbo
2.new egr valve (replaced 5 times)
3.new cat converter
4.new 5th injecter
5.new common rail
6.new gear linkage
7.new steering rack
8.new brakes (done 4 times)
I won't go on anymore as some people do have good lexus diesels on here, but the one i had was utter ******* and would never buy a lexus diesel again
the only thing i can reccomend is to get one which has a full dealer service history and is covered by a good comprehensive warranty ( because you will need it at some point) DO YOURSELF A FAVOR AND GET RID OF THE DIESEL VERSION AS QUICK AS POSSIBLE,THESE CARS ARE A ABSOLOUTE NIGHTMARE THE PETROL VERSIONS ARE FAR BETTER AND GIVE JUST AS GOOD FUEL ECONOMY
sobiabano
December 8, 2011, 9:09 pm
Hello all,
also new to lexus, i never thought jap cars had these problems, untill now.
I Got the vsc light on recently along with trac control and engine light but car still drives ok. Got error code p2002 and p1021+p1021+. Have had a chat with local lexus garage who told me it was the 5th injector, but its never had its 5th injector recall. figured they would just take it in and replace. Its a 55 2005 220d, Iam waiting for someone to call me back and let me know if it can be done, initially was told it wouldnt be covered because the car was a cad D damage, yet it seems to fall in the warranty period as it was registered december 2012, it only has 71k miles on it! will keep you posted.
Has anyone actually been able to repair thier shoddy work, especially since its one of their first diesels i would have thought they would want to keep lexus owners on side... doesnt look like it so far.
thanks
Martin 2112
December 12, 2011, 9:12 pm
Hi,
I have had the is220d since august 2006 wich has been recalled a number of times i.e 5th injector,gear linkage, stalling problems and brakes. Last week i got in to drive the car and i found that it was struggling to pull away.Then when it did pick its feet up (at about 3000 revs) it went flat at about 6000 revs.No warning lights came on. I have a mate who used to work for Lexus/Toyota Carlisle who has his own garage now.He cleaned the EGR valve and the airflow meter but this had no effect.2 days later the VSC and engine management light came on. It is now booked into Lexus Carlisle for a diagnostics report. Has anyone had this problem sorted by Lexus even though the car is out of warranty? (its only done 38000miles)
Martin 2112
December 16, 2011, 5:13 pm
[quote name='Martin 2112' timestamp='1323724375' post='769252']
Hi,
I have had the is220d since august 2006 which has been recalled a number of times i.e 5th injector,gear linkage, stalling problems and brakes. Last week i got in to drive the car and i found that it was struggling to pull away.Then when it did pick its feet up (at about 3000 revs) it went flat at about 6000 revs.No warning lights came on. I have a mate who used to work for Lexus/Toyota Carlisle who has his own garage now.He cleaned the EGR valve and the airflow meter but this had no effect.2 days later the VSC and engine management light came on. It is now booked into Lexus Carlisle for a diagnostics report. Has anyone had this problem sorted by Lexus even though the car is out of warranty? (its only done 38000miles)
[/quote]
Update :- Took the car into Lexus Carlisle yesterday for the diagnostic report and it came back with 2 code errors, 1 to do with the Cat but i'm not sure about the other.The engine is getting rebuilt from scratch including a new cylinder block,Cat system,EGR,Air flow metre etc,etc.Lexus have said they'll cover the cost (although i have to pay for the coolant which i certainly wont contest). The car has full service history (not all with Lexus, which they were'nt suited about)Which is a must otherwise i would have ended up with a bill between £5000 & £6000.Iam over the moon with Lexus and will not be going anywhere else for my next car.
Newbieoldie
December 17, 2011, 10:37 pm
Hi All,
I'll add bad and good and better.
Went to France and Italy in September on holiday in my 77,000 mile 220d SE.
I absolutely love the car it has an air and grace which makes it comfortable, easy to drive and safe. It has enough power for quick clean overtakes and returns on average 40mpg and on long trip goes up to about 43mpg.
It broke down it Italy with a check VSC(I think) code, engine management light on and restricted power. Taken to Italian Lexus dealer in Milan and was told it was the Cat

To cut a long story short it was finally shipped back to the UK but only after I paid for a new Cat £2,300

When it was returned to the UK and my dealer in Reading I was told that oil had fouled the Cat and therefore a short engine was replaced and various other items including the new cat I had paid for it Italy and a new EGR valve all under warrenty. I was refunded my £2,300 for the Cat

I dealt with Lexus UK who gave me a personal contact and advisor who informed me of the progress of repair of my wonderful car, supplied hire cars when I required them and are still dealing with some issues. If their service to date is anything to go by I expect everything to be resolved to my full satisfaction. The main problem was the European recovery which is not as focused as it would be in the UK and needs to be controlled more directly by Lexus. I have only praise for Lexus UK and my dealer in Reading.
All previous problems when I bought the car in March this year, EGR valve and parcel shelf were replaced. I also had a very noisy rattle from the clutch/gearbox in August/September. After about two visits to Lexus Reading they eventually replaced the gearbox before I we went on holiday and the rattle at idle in neutral has now gone. It is such a shame that I have had to suffer these problems because the car when running as it should is beautiful. Lexus UK have shown themselves to be very good at customer care and genuinely helpful.
javadude
December 17, 2011, 11:00 pm
I've always been very impressed with the customer service at Lexus Reading.
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