belfast agreed today to order me 4 refurbished wheels woo hoo.
take 5 days for the wheels to arrive.

Hi mate

What are Lexus Belfast like for service? I've recently bought a 2001 IS200 Sport (not from them, bought from a non Lexus dealer) and the alloys are very tatty (but not kerbed) and I was wondering what are my chances for a new set under warranty?

Cheers

Gavin

what part of n.ireland you form.
i phoned up lexus belfast and they said drive to the toyota garage and ask for william. he looked at the wheels and said there woujld be no problem ordering you up some. i expect the wheels to arrive this week.
no questions asked, looked at the wheels and saw obvious corrosion.

there you go...just ask for william

I'm originally from Donegal but I'm living in Derry at the moment. Must give William a shout to see if he can sort my wheels out

Actually the right bloke to ask for in Toyota, is Mark.

And in Lexus, it's Richard....

It's not who you know, it's how much you pay them.....

I bought my IS200 when 18 months old from brighton. Having never had alloys on a car before, I didn't realise how knackered they were until a few months in. Very corroded. I went to Hatfield Lexus to have the sat nav screen looked at (flickering) and just happened to mention that I didn't think the wheels looked too good. They took one look at them and ordered me a new set. Great I thought, until 9 months into the new set they started to corrode too! Back again to Hatfield, and they said they would order me some refurbished wheels, but my 1 year warranty would expire on the previous new set and therefore if these wheels went wrong then I'd be stuck with them. To be honest, two sets of wheels out of Lexus with minimal hassle is good value. Still, I would have prefered the new set not having corroded after 9 months!! The refurbished ones look good, but I've already scuffed one and the plastic coating has come away from the wheel. Curbs...

Pointless little story, but for what it's worh I have had excellent service from Hatfiled and terrible service from Brighton (on several things wrong with the car when I bought it).

Cheer!

Just a word of advice iy you get stuck like that and they so no more warranty if ..... then just offer to pay a minimum amaount towards them, say 5%, and you will get the warranty again

I don't get why they won't give another years warranty on newly refurbed wheels? Surely it should be 1 year for each set, regardless of whether or not the first warranty runs out. If the wheels have corroded they should be replaced...or am I missing something

I agree, and I did put this to the warranty manager at the time. However, he just said that was how it worked. At the time I was thinking of taking it up with Lexus head office / legal advice. But to be honest I let it go. The wheels are refurbished so they won't corrode (as they are plastic covered). If they do go wrong before 12 months of having them on the car, I'll be sure to go back to them and see what they can do. Fingers crossed I don't have to

The reason I ask is that I have refurbed wheels and when I was cleaning them I noticed a couple of marks that could be the start of corrosion...

For what its worth, I took my 2 year old LS430 into Lexus Leeds for the same problem. No questions asked, they are ordering a replacement set.

I put an extra couple of layers of lacquer on mine when I got them. There was a little overspray onto the non-lacquered bits but as it's transparent it doesn't really show.

They'll go mangy very quickly otherwise.

Watchout for the KERBS