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Lexus Owners Club > Lexus Models > Lexus IS200 / Lexus IS300 Club
Div
My is200's just been in for a 70k service, along with a leaking water pump, and rear pads being worn, I've been told that there's not much life left in the ball joints.

As I've got an an extended warranty the pump's covered; but the ball joints aren't; however I've done a couple of searches on here and seen that some people have had the ball-joints done under warranty - can anyone verify this, and do you think I've got enough to argue my case after 70k? I'm thinking that the wear-and-tear arguement is fairly strong. (BTW; the quote is about £360 for the ball-joints including labor).

Thanks for your advice,

Div.
Rodders_UK
Mine were done under warranty
uzziz
how can you tell if your ball "joints" are wearing/worn, can they be heard or its a matter of technical/mechanical identification....
JMRussell
Don't know about the IS but on my LS they've just done one and are about to do the other - under extended warranty no question - at 67K. On the LS the classic way to know they're going is a knock when reversing and turning plus of course your steering gets a bit more sloppy.
Div
Hmm... sounds like I should have a chat about getting these done under warranty.

JMR> were yours done at Lexus Oxford?

Does anyone have a list of what's is, or isn't covered under the extended warranty?
javadude
My ball joints and water pump went at 40k - just after 3 yrs and out of warranty. :sad: :sad: :sad:
Div
Both the pump and the ball-joints seem to be a common problem from reading the posts. Still I'm glad the pump's under warranty, even if the ball-joints aren't... hopefully I'll make a few calls tomorrow and get them to confirm whether the waranty covers it or not.

Thanks for your replies so far.

Div.
JMRussell
[quote name='Div' date='Jul 5 2003, 02:20 PM']Hmm... sounds like I should have a chat about getting these done under warranty.

JMR> were yours done at Lexus Oxford?

Does anyone have a list of what's is, or isn't covered under the extended warranty?[/quote]
Yep done at Oxford and no question.
PQuist
Is your warranty from Lexus or a third party? If Lexus warranty then I believe it is the responsibilty of Lexus to carry out that warranty job on the ball joints. I had mine replaced under warranty at around 29K miles. If not happey from the garage, talk to Lexus GB and let them know that it is a known problem and should be a warranty job.

I also had my wheels hubs replaced due to corrosion when the warranty did run out.
Div
It's a Lexus extended warranty (from when I bought the car from Lexus Guildford), from speaking to Oxford it looks as if extended warranty's are done through a broker; hence the decision whether something is wear-and-tear or not - is down to the broker.

I've spoken to Reading again and they're on the case to get a final answer, if nexessary I'll have a little chat to Lexus GB too.

I could do with finding my list of what's covered under the warranty and what isn't - can anyone help?

Div.
PQuist
Div, I seriously believe it is a warranty job. If it wasn't, why has others had theirs done under warranty? I think you need to speed to Lexus GB if the dealers are being stubborn as usual. Don't give up and good luck!
Div
Well I didn't need to do much convincing, a simple call to Lexus Reading to give them the low-down, and my car was in before I knew it having the water pump and ball joints done under warranty. Nice one Reading.

Div.
uzziz
just had front end ball joints replaced only cost £40 labour..
:D


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