Hi i have been looking for a RX400h now for two months after selling my GS300 and thought i would buy from a lexus approved dealer. My local lexus dealer Norwich have been looking for me but i want a SE or SE-L under 40K miles and they only have one with 49,000 on clock which they offered me for £18,975, good price but had various scrapes and mileage to high for me. So when i see that Lexus Derby had a SE-L for 20,9750 with 43k i thought might be worth a look so contacted them and on saturday came to a price of £20k and said that i would come up on sunday (yesterday) and have a look and possible go back by train on thursday and drive home, as i live in Lowestoft suffolk. I asked them could they put the car under cover so it would not be covered in snow or wet so i could have a good look over it. I also asked whether it had been painted and they told me had a couple of stone chips touched up but nothing major and that it was all ready to go. The sales man said he would not be there but would tell his colleague my requirements and that i was coming tomorrow.He said he would speak to me again on tuesady to arrange me picking it up.
I left my house at 8.30 and drove up to Derby with the roads being terrible, icy, i had a 9 hour 320 mile round trip and didn't get home till gone 5pm.
When i got to the dealer the car was outside covered in snow, i went in and they got the keys but could only open the drivers door as the battery was totally flat so central locking didn't work, the rear bumper had been sprayed (badly) you could see where they had masked the black plastic up, there was a scrape on passenger front bumper, the fuel filler flap didn't fit flush for some reason, scratch's down passenger side doors, when i pointed these out , you could see the sales guy was embarassed. He did offer to fill my car up for me, but this is not what i expect from Lexus. When i was told the car was ready to go i least expect it to start!!
I phoned Lexus uk this morning and they were not much help, i asked if there was a standard that a car had to be before it was put onto the forecourt and was told no there wasn't. I have emailed the saleman who i was dealing with and am still waiting for a reply, i dont want to buy from a non lexus dealer but its looking more likely. I know i have an eye for paint work but even stevie wonder would not buy that.
Still looking.
Phil