Strange comments, as the owners manual has a detailed procedure for jump starting the 400H :
1. Check that the auxiliary battery terminals are tight and clean. 2. If the auxiliary battery terminals are O.K., the auxiliary battery is discharged. You may try jump starting. See “(b) Jump starting” for further instructions.
Jump starting If the auxiliary battery is discharged, the hybrid system can be started by jump starting. Depending on the vehicle condition, however the engine may not start. Before jump starting, remove the engine compartment cover. (See “Removing the engine compartment covers” on page 538.) To avoid serious injury and damage to your vehicle which might result from an explosion of the auxiliary battery, acid burns, electrical burns, or damaged electronic components, follow instructions carefully. If you are unsure about how to follow this procedure, we strongly recommend that you seek help from your Lexus dealer, Roadside Assistance or Customer Service Assistance. (See “Foreword”.)
It then goes on to describe the normal method of attaching the jump leads etc.