I have experienced what I believe is the same issue, on numerous occasions, in my 2015 RCF.
A loud "crack "sound, exactly like a stone hitting the windscreen. Immediately followed by a loss of infotainment, and a brief error message on the Instrument Panel (the wording of which I forget now, but something about "excess voltage" I think.)
Presumably the sound comes from the speakers, as there's never damage to any glazing.
Whenever it happens, the infotainment quickly re-boots and all is well. For that reason I have yet to report it to my dealer.