Gossy1988

Hi All, So the last few months or so I noticed that on start up there are issues with the sat nav, in particular the GPS (boxed is greyed out). It loses location while I am driving for around 5 to 10 minutes, then it finds "signal" and location is fine. This would only happen now and again, but the last week it had been everyday. Has anyone else had a similar issue regarding the GPS? If it is a GPS antenna issue, where is this located? Thanks in advance.

Thank you everyone, appreciate all the advice. I will speak to Lexus again regarding the essential care. As £840 to me was rather excessive.

Might be a stupid question (probably is)... but don't brakes need bleeding when pads are changed anyway? Could I just ask, would you say £840 for brakes and discs is expensive? Thanks again.

Afternoon all, I purchased my IS300h premier from Lexus Swindon (great service) in May 2021, 63,000 FSH and added on two years extended warranty. Previous car was an is220d sport. Now, when I am breaking or even sometimes crawling at speeds, I hear a squeak, which I assume are the breaks needing to be replaced. I haven't yet taken it into Lexus to check, but was wondering, is it safe for a non-lexus/toyota to replace the breaks/discs? I am just worried about the regenerative breaking and whether a garage can "muck up" the breaking system when changing. Lexus are charging £840 for breaks and discs all round, which I feel is on he expensive side. Was wondering it there are no difficulties an independent garage could change them fine and for half the price. Thanks in advance.

Morning!! I posted previously regarding a noise (which sounds like the bass has gone) from the drivers door, during particular songs. I have taken it to Lexus who have confirmed that the speaker is working perfectly; however, the noise is a sound proofing issue. Lexus tried to fix the problem but to no avail, they did pinpont the noise down to the window switch. Since then I have been online and seen that this particular issue is quite common with models from 2013, which have the ML speakers. There is an apparent fix, which is to take the switch out of the assembly and wrap, tightly, with electrical or felt tape. I thought "happy days" I have found a fix.... unfortunately not. I wrapped the switch tightly and even added some more sound proofing under the switch and the same noise is still there. I can confirm it is the window switch as if I play a certain track which causes the issue, a slight press from my knee against the door panel (woodish trim with the switch) instantly stops the noise. Has anyone else come across this issue and if so have you been able to fix it? It is very irritating. Thanks again.

Hopefully be a straight forward fix. I have narrowed it down to the drivers door speaker. Whenever a song has some bass you can hear a crackle, and is now very irritating. I had ML in my old 220d and never had this issue, and I am a bit of an audiophile so picked up on it straight away. My only worry now is will they replace with a genuine ML speaker... or just put a lesser quality speaker in hoping I wouldn't know.

Thank you for letting me know that your claims have went smoothly and regarding how the investigation works. The dealer did make me aware of the one year extended warranty being included, for peace of mind I purchased another two years. The car will only be serviced by Lexus, like my previous is220d, which was still a great car (just not up to the "usual" Lexus standard). From my discussions with Lexus Swindon, as I am still within the 30 day purchase window, this appears to be separate to a warranty claim as the car was sold with a fault. However, they deal with this I don't mind as long as the speaker(s) are sorted.

Will update once the car is hopefully sorted. I am very much enjoying the 300h😀 Thanks again.

Again, I thank you all for the advice. Don't you worry, I did word it that the car was sold with a broken speaker. I have now heard back from Swindon and as the car is still within the 30day purchase window, Swindon are required to fix the issue. After the 30days I could take to another dealer under the extended warranty agreement. So the car is booked in and will be checked and repaired.

I have just been on the phone to Swindon and advised them on the situation. Apparently I will be charged for the investigation, is this correct? Just waiting on a call back to see if Swindon will cover my investigation costs if I take to Cardiff. I would have thought this is all covered under the warranty.

Perfect, thanks Linus. I heard the Lexus Warranty is one of the best. Looks like I'll be calling Cardiff tomorrow then.

The car came with 12 months extended warranty and I purchased an additional 2 years warranty. Would I need to take it back to Swindon or could I take it to my nearest Lexus dealership, which would be Cardiff? Travelling to Swindon again, with an 18month isn't the most enjoyable...

Thanks Roy. I wasn't sure if this covered under the warranty. Will definitely get this booked in and sorted.

Hi everyone, Not long picked up my (new to me) is300h premier. Stunning condition and love the ivory leather. I have noticed that either the drivers door or dash speaker (closest to drivers door) has a crackle with certain songs... possibly the base. Is this something that can be replaced under the Lexus Warranty? The car is 2014 and has only 63k. Car was purchased from Lexus Swindon and has full lexus service history (if that makes a difference). Failing that, is it easy for me to replace myself? Thanks again for any advice.

Thanks Colin, its good to be back 😀 Thats a shame, I was hoping that during normal daylight the DRLs would come on when you unlock the car. Nevermind. Ill check tonight then if the lights come on during the dark. Yet to try yet. Thanks for the advice.