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PamG

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  • First Name
    Pamela
  • Lexus Model
    CT200
  • Year of Lexus
    2016
  • UK/Ireland Location
    Yorkshire

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  1. No Eric there was no scratches that you could feel, not visible to the human eye anyway. The crack came from the top of the windscreen down the middle and hooked to the left, up around the rear view mirror. You could run a finger over and it was smooth to touch.
  2. The crack wasn't there one day, the car had been overnight in the garage. It was when I drove out of my garage the following morning was when i noticed the crack had appeared. Maybe I was just unlucky and had a faulty windshield. Anyhow I'm pleased to say it's now fixed
  3. Thanks for the helpful replies here. However Lexus called to say they've had someone re-assess the windscreen and confirmed the crack had started at the top edge and perhaps not a chip. It wasn't about cost as it was covered on the insurance but I had googled it & read about a 'stress crack' happening on other cars, although they were other models, and just thought it was worth querying with them even just to bring to their attention. I'm pleased to say they've done the right thing and agreed to replace it under the warranty.
  4. Only had my CT200 a few months, hardly done any miles and love it. However, one day I got in the car & noticed a crack has appeared from top middle of the windscreen down a little, then hooks across to the left around the position of the rear view mirror. I thought it was a trickle of rainwater at first. It's smooth & no obvious chip so I took it to the dealer to look at. IThey've had it over bank holiday to assess & have concluded now there is a tiny chip, although not visible I would say to the naked eye..I suggested it could be a fault or 'stress' crack I've read about but they're insistent it's a tiny tiny chip, although its smooth to touch. The crack does now seeem to have moved slightly further during the time they've had it and I pointed out that the crack seems to have expanded in length but they conclude that's a chip & to be done by my insurance. I wonder if anyone else had an issue with this?
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