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Showing results for tags 'connected service'.
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Dear guys, Apologize for my bad English. I have received just Saturday my new IS300H luxury with some optional (roof, Mark Levinson) I previously had the IS300H MY2013 The car is amazing, the improvement are not only in the new design that I really prefer, but in hundred of subtle details that are not noticed until you have not the car in your hand, most of the review simple does not tell this! Motor performance for me are better that the 2013 model, the synergy with hybrid motor is better, the new multilink suspension give a car a more "solid" presence on the road, tha car is more rigid... I feel it like the F Sport that I have try previously. The only big problem is the mess with connected services. The multimedia system try to connect with the portal www.my.lexus.eu that, from what I see, no longer exist so my account will not recognized, because it is registered on the new portal that is under the www.lexus.it/my-lexus main website: I cannot verify if the car system redirect, but it seems that no. Also, trying to connect my multimedia via the portal, with his ID number it result that the number is not recognize (you know the format: 000-000-000-000). Another strange element is that in the Italian portal they tell that only "touch and go" system can be used the ID account registered: I have eventually try to use my email instead the ID that the portal offer me, but the car system does not accept more than a fixed number of keys and my email address is too long. Actually it seems that nobody at the Italian customer care can sort out from this... they just tell me to try with Samsung Android instead the iPhone (sic!) but it is clearly an inconsistent answer because I had all my iPhone's (from 3GS) connected with no problem at all, since IS200 of 2014 and the latest one (iPhone 6) work well with bluetooth and is correctly set up. To be honest, another smal issue is that the SMS does not arrive on the multimedia system, while all the services seems to be OK. I have load few pictures for your knowledge I hope this can help others member to check their system, if they have same problems and to suggest some trick to me. Thank you so much!