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Having a nightmare trying to get the connected services to work

Crowe

By Crowe
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Crowe

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First time owning a Lexus (is300h) Any tips or tricks would be appreciated I have a portal username and password set up and also my Iphone is paired to the car with Bluetooth and also the wifi hotspot,I've tried everything but it seems it will not connect,I keep getting id =214 code coming up,I have the premium navigation system,I've seen that many others have had this problem but I have not seen a clear solution given,any advice would be great or any tips or tricks about the car in general would help.I not even sure if I'm using this website right I'm a right mess :wallbash:

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