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Sat nav DVD not ejecting


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I hope someone can help; as I can't find an answer anywhere. I recently purchased a 2017 Sat Nav update disc, ejected the old disc, put the new one in and.....NOTHING, I get the start screen that says GB (Bottom left) and I Agree (Bottom right) and when I click agree it just keeps going back to the same screen, I did this with the key in and on position 2 of the ignition.

Not too much of a problem BUT the new DVD will NOT eject, the flap is open, I have opened and closed it several times and even tried pushing what feels like a button on the flap and nothing. The only bit of info I could find was to tap the top of the scree, left, right left but it won't eject.

I hope someone can help me...

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  • 2 weeks later...

Can you confirm your voice command system still works okay?

I bought a 2017 disk and had the same Battery disconnect issue. The map worked but I lost the whole voice system.  There was no beep to talk after,  affected everything including climate and radio etc. 

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