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Headunit Tone potentiometer

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The tone potentiometer has apparently gone past it's lifespan. It rotates without making any adjustments to the sound.

Has anyone experienced this problem and replaced the potentiometer?

The potentiometer is manufactured by ALPS. I contacted them and their reply was that the electronic components are made solely for the headunit manufacturer and cannot be sold elsewhere. They suggested a list of 'possible' replacements based on the pics I sent them.

If anyone has successfully replaced the potentiometer, please advise on the part number.

Thanks. 

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