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Wosket

I've Had A Crash!

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John

Just got my car back from Lexus Stockport (well they actually send it to Smith Knight Faye in Audenshaw for the work) and I am happy with the result. SO hopefully they will be able to sort you out as well.

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yeah, it is the smith knight faye bodyshop, so at least they should do a good job.

it's taken them 3 days to recover my car, instructed them to collect it on monday and i was told it would get to their bodyshop on monday. yesterday they couldnt tell me where the car was and its finally turned up today, 3 days later. i wish id sent the car to lexus bolton for repairs now, this isnt exactly good service in my opinion, what do you think?

so as of yet no repairs have been authorised and an engineer from my insurance co is yet to see the car.

spent most of yesterday on the phone trying to locate my car and at the hospital, what a complete ball ache!

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yeah, it is the smith knight faye bodyshop, so at least they should do a good job.

it's taken them 3 days to recover my car, instructed them to collect it on monday and i was told it would get to their bodyshop on monday. yesterday they couldnt tell me where the car was and its finally turned up today, 3 days later. i wish id sent the car to lexus bolton for repairs now, this isnt exactly good service in my opinion, what do you think?

so as of yet no repairs have been authorised and an engineer from my insurance co is yet to see the car.

spent most of yesterday on the phone trying to locate my car and at the hospital, what a complete ball ache!

The insurance man is at smith knight faye on tues + thurs :D

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sounds like a right mess bud!

you really aren't having any luck are you!!

Stu

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Guest mark_tsang

Not much luck dont i just know it,

sounds like a right mess bud!

you really aren't having any luck are you!!

Stu

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yeah, it is the smith knight faye bodyshop, so at least they should do a good job.

it's taken them 3 days to recover my car, instructed them to collect it on monday and i was told it would get to their bodyshop on monday. yesterday they couldnt tell me where the car was and its finally turned up today, 3 days later. i wish id sent the car to lexus bolton for repairs now, this isnt exactly good service in my opinion, what do you think?

so as of yet no repairs have been authorised and an engineer from my insurance co is yet to see the car.

spent most of yesterday on the phone trying to locate my car and at the hospital, what a complete ball ache!

Mine ended up being in for 9 days just for a door, when they originally said it would take 4 or 5. Couldn't complain though as I got a nice new LE to drive, via Accident Exchange all charged back to the other side.

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yeah, it is the smith knight faye bodyshop, so at least they should do a good job.

it's taken them 3 days to recover my car, instructed them to collect it on monday and i was told it would get to their bodyshop on monday. yesterday they couldnt tell me where the car was and its finally turned up today, 3 days later. i wish id sent the car to lexus bolton for repairs now, this isnt exactly good service in my opinion, what do you think?

so as of yet no repairs have been authorised and an engineer from my insurance co is yet to see the car.

spent most of yesterday on the phone trying to locate my car and at the hospital, what a complete ball ache!

Mine ended up being in for 9 days just for a door, when they originally said it would take 4 or 5. Couldn't complain though as I got a nice new LE to drive, via Accident Exchange all charged back to the other side.

i dont care how long they have it for as long as it comes back as it should. getting my courtesy car tomorrow, will be a beemer or jag i've just been told.

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righto, its gonna be repaired i think, just waiting for the insurance co to confirm this.

here's the official damage!

Repair details :-

Repair/Replace

Convert Chassis Jig

Vehicle On Chassis Jig

Align Vehicle Front And Rear

Adjust Front Toe After Check

Adjust Rear Toe

Align + Adjust Front Axle

Align Rear Axle

R + R Attached Parts Front Panel

Includes: R + R Bumper, Headlamps,

Front Wings, Bonnet, Radiator And

Condenser

Renew Right Radiator Panel

Renew Partial R/F Wheelhouse (Comp Work)

Renew R/Upper Wheelhouse Reinforcement

Renew Right Front Wing

Includes: Transfer Attached Parts

Renew Front Bumper (Removed)

Includes: R + R Radiator Grille, Front

Fog Lamps And Bumper Brackets

R + R L/Headlamp Washer Nozzle

R + R R/Headlamp Washer Nozzle

Renew Bonnet

Includes: R + R Or Renew Attached Parts

Renew R/F Wing Filling Panel

R + R R/F Door Trim

R + R Right Front Outer Door Handle

(Door Trim Removed)

Includes: R + R Door Lock

R + R Right Front Door Moulding

R + R R/Mirror

R + R R/Front Wheel

Detach + Refit Front Brake Caliper

Diss/***** R/F Upper Suspension Strut

Diss/***** Front Lower Suspension Strut

Renew Right Front Shock Absorber

Does Not Include: Vehicle Alignment

Front Axle Suspension Mounting Member

R + R Right Front Control Arm

Does Not Include: Vehicle Alignment

R + R Right Front Steering Knucle

Renew Right Front Steering Knuckle

Does Not Include: Vehicle Alignment

Renew R/F Ball Pin

Repair R/F Door

Pulling Front Panels

Check And Road Test

Corr.Protect.Ex To 4 Panels

Prepare And Paint

Bonnet New Part Painting

R/F Wing New Part Painting

R/F Wheelhouse PR Surface Paint

R/Headlamp Bracket Surface Paint

Front Bumper New Part Paint K1R

R/F Door Repair Painting <50%

R/F Door Frame Surface Paint

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righto, its gonna be repaired i think, just waiting for the insurance co to confirm this.

here's the official damage!

Repair details :-

Repair/Replace

Convert Chassis Jig

Vehicle On Chassis Jig

Align Vehicle Front And Rear

Adjust Front Toe After Check

Adjust Rear Toe

Align + Adjust Front Axle

Align Rear Axle

R + R Attached Parts Front Panel

Includes: R + R Bumper, Headlamps,

Front Wings, Bonnet, Radiator And

Condenser

Renew Right Radiator Panel

Renew Partial R/F Wheelhouse (Comp Work)

Renew R/Upper Wheelhouse Reinforcement

Renew Right Front Wing

Includes: Transfer Attached Parts

Renew Front Bumper (Removed)

Includes: R + R Radiator Grille, Front

Fog Lamps And Bumper Brackets

R + R L/Headlamp Washer Nozzle

R + R R/Headlamp Washer Nozzle

Renew Bonnet

Includes: R + R Or Renew Attached Parts

Renew R/F Wing Filling Panel

R + R R/F Door Trim

R + R Right Front Outer Door Handle

(Door Trim Removed)

Includes: R + R Door Lock

R + R Right Front Door Moulding

R + R R/Mirror

R + R R/Front Wheel

Detach + Refit Front Brake Caliper

Diss/***** R/F Upper Suspension Strut

Diss/***** Front Lower Suspension Strut

Renew Right Front Shock Absorber

Does Not Include: Vehicle Alignment

Front Axle Suspension Mounting Member

R + R Right Front Control Arm

Does Not Include: Vehicle Alignment

R + R Right Front Steering Knucle

Renew Right Front Steering Knuckle

Does Not Include: Vehicle Alignment

Renew R/F Ball Pin

Repair R/F Door

Pulling Front Panels

Check And Road Test

Corr.Protect.Ex To 4 Panels

Prepare And Paint

Bonnet New Part Painting

R/F Wing New Part Painting

R/F Wheelhouse PR Surface Paint

R/Headlamp Bracket Surface Paint

Front Bumper New Part Paint K1R

R/F Door Repair Painting <50%

R/F Door Frame Surface Paint

OK guys , have a guess on the value of the parts....£2350.00 :duh:

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hey bob, do you work for a lexus bodyshop? you're not far off at all matey!

see if you can get any closer

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I did think it may have been to much :o ...ok then £2495.00 :duh:

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I did think it may have been to much :o ...ok then £2495.00 :duh:

you went the wrong way, you're further away now!

I would never be happy driving that again! Repaired or Not!

well i shall see how it feels when i get it back and keep rejecting it till im happy with it. after 2 days with a 3 series i cant wait to get it back!

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£2259.55 for parts altogether

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£2259.55 for parts altogether

I take it, there is paint and labour on top of that ? :o .

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total cost £4119.37.

new sports grill is listed at £59.15, somewhat different to what the dealerships sell them for, lots of profit to be had on those i think!

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total cost £4119.37.

new sports grill is listed at £59.15, somewhat different to what the dealerships sell them for, lots of profit to be had on those i think!

Mines going in in a couple of weeks too, with a bill of £4188.49 :P

What worries me is that after doing all those repairs, will it be the same? They try to convince me it will.......... :unsure:

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