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Service Costs


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First service booked in for this Friday at Leicester, I shall let you know the costs when I do :rolleyes:

First/10,000 mile service done today at Lexus Leicester.

Cost was spot on, 15% Gold Discount given. I did not even have to ask, they already knew to give me Gold Discount.

Mentioned problem with first to second gear selection, gearbox oil was changed and told if problem persists they will change the gearbox no issue at all.

Car was washed for me too.

Nice one Leicester

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As well as the cost factor one must bear in mind the quality of the customer service.

This Includes:

1) Good dialogue between garage and customer 2) Updating you concerning vehicle. 3)Taking an interest in the customer and the vehicle 4)Completion of service to a high standard. This is not indicative of all Lexus garages.

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  • 5 weeks later...

Here are all servicing costings for the is200 to 100.000 miles from Oxford.

( menu pricing ) all prices include vat

10,000 mile service - 152.44

20,000 mile service - 258.65

30,000 mile service - 178.10

40,000 mile service - 347.34

50,000 mile service - 152.46

60,000 mile service - 525.63

70,000 mile service - 152.46

80,000 mile service - 296.48

90,000 mile service - 178.08

100,000 mile service - 462.12

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:alien: I have today out of curiousity rang round to find out the cost difference between dealers, i think theres something a miss here,see below.

Service intervals:(all inclusive of Vat)

Southampton: ----- Reading:------- Oxford: --------Poole:

30k---£95.84 ----- £100ish----------- n/a -----------£250

40k £199.71-------£260----------- £365--------- £180

50k £95.84 ------ £100ish---------£170---------- n/a

60k £334.13------£370-----------£395------- n/a

70k £95.84-------£100ish---------£170--------n/a

80k £199.71------£230------------£310-------n/a

90k £95.84-------£100ish----------£170-----------n/a

100k £183.73(Timing Belt £359.89) Southampton

100k £250 (T/belt £390) Reading

100k £600 Oxford

100k £500 Poole.

Mot all £39.25

Seems to be a big range of Pricing here? think you need Gold discount at Big Dealers top marks to Southampton for being realistic, and demonstrating that being a Lexus owner is possible to all and reflects that ownership is trouble free and lady in servicing great help understands the Lexus commitment to customer service..

so If her boss is looking give that lady a day off,

Long may they remain focused on Customer Service.

so anyone out there wish to add there comments.

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Here are all servicing costings for the is200 to 100.000 miles from Oxford.

( menu pricing ) all prices include vat

10,000 mile service - 152.44

20,000 mile service - 258.65

30,000 mile service - 178.10

40,000 mile service - 347.34

50,000 mile service - 152.46

60,000 mile service - 525.63

70,000 mile service - 152.46

80,000 mile service - 296.48

90,000 mile service - 178.08

100,000 mile service - 462.12

Have to disagree my 10k service was £97 :o

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Recent 30,000 mile service at Bristo's Toyota/Lexus in Ipswich was £230 - the all-singing, all-dancing Lexus Ipswich has just opened so i'm expecting the prices to rocket.

Mines in to Ipswich in a couple of weeks for the 20k + some warranty work.

Initial enquiries suggest about 280quid for the service.

My 10k was @ Bristos and came in at 85quid inc vat.

I had a full wheel alignment too at additional 25+vat.

I suspect 'Hadleigh Carport' (Hadleigh + Ipswich dealers)

are well up there among the high price services brigade.

Not complaining though - It'll help cover my coffee bill there :unsure:

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