Latest Sat Nav Update Serial Numbers For Is

[bigmick777]

The drive does looks pretty standard but it depends on how accessable it is. For ease it may be a whole Nav unit replacement but this would probably be costly. Is your car still under warranty? Even if it's just out of warranty it may be worth a call to Lexus GB as something like this shouldn't fail so soon.

Well, heres the latest - lexus removed the unit, spoke to Autosound then sent to Autosound for repair. Autosound took a look and then said that the Denso device (which is the sat nav reader) isnt a serviceable item they have on their records (would be nice to know before!). So they are returning back to Lexus.

Now Lexus have the only option of selling me a new one at the bargain price of £3700 + VAT! I asked for this to be considered by Lexus GB as car is 3.5 yrs old and <60K but because I went to an independent garage they wont do anything. So its back to the independent garage to sort as I told them of the issue before sale and got the faulty DVD wrote onto the quote! Neat tho, as I have a great big gaping hole in my dash that is crying out for a working sat nav unit!

[nicnac]

i seem to remember one being for sale on eBay at £600.Also try 247spares to see if they can come up witone ...then tell your dealer

[bigmick777]

i seem to remember one being for sale on ebay at £600.Also try 247spares to see if they can come up witone ...then tell your dealer

There was one on eBay from a 2009 car with low mileage @699 or best offer, but didnt look into it as the unit was going of to autosound for repair. I am a little disgruntled as the fault with the unit was clearly the nav drive and to find out after it being removed and sent off that they cant repair the nav drives was disappointing, I cant imagine its the first time they have been asked about the sat nav unit. But anyhow, the independent garage is picking up the labour and investigation costs.

The one on eBay was sold by the time I found out I need a replacement. I have registered the request with 247parts and also contacted fixmyradio.co.uk. At the end of the day, it is up to the garage that sold me the car but trying to help them out as I need it fixed or replaced sooner rather than later.

[nicnac]

If all else fails Mick and you are left with it ....give me a shout .I might have a look at unit for you>>>.

[bigmick777]

If all else fails Mick and you are left with it ....give me a shout .I might have a look at unit for you>>>.

Cheers! appreciate it! I am hoping I have a solution now. Spent the weekend searching the net then monday making some calls.

The denso single DVD unit is a nightmare to get repaired, none of the audio shops would touch it as denso do not release the service parts!

I did send denso an email and then found out that they have now agreed a repair process with Lexus with a facility in Belgium. This didnt seem to be a well known fact even within Lexus (dealer and GB never heard of this facility). I had to email Lexus with the Toyota / Lexus denso repair procedure (which I got from denso after asking).

Left it with Lexus now to progress so hopefully it will get back to denso for repair. Worth bearing in mind as a lot cheaper than replacement plus a 12 month warranty. If all goes well I will pop up a post as I had to really delve around for this!

[pobrown]

Glad to hear things have started to move along. Just make sure you keep a log of any money you spend including phone calls, as the garage you bought the car from should be paying for it all for you. I think the garage is lucky that you've spent so much time researching the issue. I would have been inclined to just demand they pay the £3000+ for a new MM unit and get it fitted.

[bigmick777]

Cheers! appreciate it! I am hoping I have a solution now. Spent the weekend searching the net then monday making some calls.

The denso single DVD unit is a nightmare to get repaired, none of the audio shops would touch it as denso do not release the service parts!

I did send denso an email and then found out that they have now agreed a repair process with Lexus with a facility in Belgium. This didnt seem to be a well known fact even within Lexus (dealer and GB never heard of this facility). I had to email Lexus with the Toyota / Lexus denso repair procedure (which I got from denso after asking).

Left it with Lexus now to progress so hopefully it will get back to denso for repair. Worth bearing in mind as a lot cheaper than replacement plus a 12 month warranty. If all goes well I will pop up a post as I had to really delve around for this!

Well after a few weeks with it being back at lexus and then Denso I now have a working unit. They replaced the ECU and also said there was a broken cable. Cost for denso to repair was £640, then had postage out to them to pay plus the VAT from Lexus, best part of a grand to fix. Luckily done under warranty from the independent garage so they will be refunding me for the amount.

All appears to be working well, map disk, GPS, voice activation (none of which I could test before). I will now be on the look out to upgrade the map disk as on 2006 / 2007. Lexus said they update in November so will wait unless I get a cheaper one from flea bay.

Po, will pop your DVD disk back in the post! Thanks very much for your help!