What Would You Do (Bought A Tv, But Wait...)

[Rory]

ok title may have made it sound a little more interesting than it actually is, but here goes

I won nearly £200 in Argos vouchers from work so I spent hours trawling through their site for house stuff as i'm moving this week into my first house, anyway, having missed out on most sale offers I found most of the stuff that caught my eye could be found cheaper elsewhere so I typed in Argos in the search box on Hot UK Deals and changed the sort order to Newest, up pops a Samsung UE40F5300 full hd smart tv reduced from £474.99 to £249.00, bargain I thought, the deal was voted cold as all the members moan when theres no stock anywhere lol, i'd seen similar spec models in the sales over xmas but still over £300 so I was lucky to find the tv in stock locally, reserved it and collected this morning

enough waffling, heres the point:

the tv I got was a slightly different model, UE40EH5300 (older model, no pvr feature is the only difference), they'd just stuck a sticker over the original catalogue number with a different one

I checked both catalogue numbers when I got home and none are in stock pretty much anywhere, so, given the bargain price, do I kick up a fuss?

for those nationwide, catalogue number I bought was 109/1678, but the covered up number is 529/9696

[Venator]

I'd just let Argos customer service know, and let them know of what happened, and say your not happy with it, but your willing to keep the older model of the TV, if they give you another voucher of a smaller amount or something?

[dave1]

Nothing to lose by contacting customer services and making them aware of the discrepancy. The change in catalogue number is not really the issue, more that they have sold you an item that doesn't conform to specifications. Should be worth at least 10% discount.

[Rory]

There was no stock of the f5300 anywhere and now that cat no doesn't exist, the other however is back in Stock, at 499.99, didn't take it any further as I still got a bargain anyway