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Mechanic Damaged My 220d


Marty8210
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Hi all,

Have had a 2009 is220d with the past 4yrs, the car had been idling poorly for a while (it knocked for a few seconds before settling to a normal idle). I'd previously had the fuel rail and high-pressure-pump (rail feed) replaced but neither solved the problem, this work was undertaken by a lexus dealer. I decided to drop it to a nearby mechanic, to have the 4 injectors replaced (I sourced them 2nd hand, and got them tested by specialist). The mechanic fitted & coded the 4 injectors replacement injectors, but the car ran really poorly and filled his shop with smoke. He decided to refit and recode the original injectors, but the problem still remains.

My car is still at the mechanics garage 4wks later (I have a courtesy car), and the mechanic hasn't even been to return my car to the condition it was in when I dropped it off. I suspect he hasn't even worked on it the last 2wks, as its been parked in the same position. I got a quote for replacing the injectors, before he undertook the work, so I assume I'm not on the hook for anything more than this? My question is where do I stand, and what's the best course of action to get this resolved? There's no lexus garage closeby.

Thanks

 

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hi Marty,

has he explained the problem to you? is he waiting for parts, or tech advice?

i'd start by just a phone call to check you're both happy with whats to be done, and to just confirm the price he quoted(just for your sake)

 

tim

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1 hour ago, Marty8210 said:

Hi Tim,

No he hasnt explained, isnt waiting for parts, or seeking tech advice.

I'd say he's stumped as to how he'll return the car to the condition it was in when he took it in

Martin

Hi Martin

 

Playing devils advocate wasn't the car already faulty when it was delivered to him?

youre suggesting now it's worse after his (current mechanics) efforts? I don't understand why lexus haven't been able to pinpoint this?

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Hi Mark,

The lexus mechanic was suggesting the next step as replacing the injectors (so i sourced the 2nd after hearing a price of a new set), he wasnt sure what the problem was, as the car wasnt showing up any issues when plugging into their diagnostics. Lexus would not install the 2nd hand set i'd sourced, they'd only install new/remanned ones, this would have set me back 2.5k, with no guarantee of the issue being solved, hence my decision to go elsewhere to have the work done

Cheers,

Martin

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