iffy

Bad experience with Pagid

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I bought refurbed Pagid calipers and it turns out they may be faulty. I sent in a pic of the calipers at the beginning of Aug and still they have not got back to me. In fact they did ask where the calipers where bought and that's it. They truly do have bad customer service. 

 

Please check the images and advise if they are faulty or not. 

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Hi as no one seems to want to reply I will try ,starting with a few questions ;Did you purchase and fit these yourself ? if so they should have a warrenty from the seller and replacement is their responsibility. Were there fluid marks on the caliper around the pistons when fitted as I have not seen this before on recon calipers ;but as all seem the same it may be a case of excess fluid when seals fitted not cleaned.Have you had to top up the reservoir during use ,in which case the seals may be leaking ,How long have they been fitted  ?  Do the brakes work correctly ? A lot of questions I know ,but brakes are important and you need to be confident there is not a problem .

Dave

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It does indeed look like very slight weepage of fluid from the joint between the rubber seals and the body of the caliper ( prob an MOT fail it it were to come in front of an inspector).

very unlucky/unusual for what looks like Both to be weeping? One yes but both? Did you buy more than one caliper from this place as they may have a quality control issue, ie in the prep of the body before fitting rubber seals or indeed the actual fitting, or the seals themselves!

Don't think I would be happy with finding this either.

Think you need to escalate the complaint a bit to say the least with the seller.

paul m.

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Hi

Sorry for the late reply. I have escalated the complaint with Euro car parts as Pagid are not customer focused. The calipers are about 4 months old and from ECP. this is slight weepage and not a bad cleanup as the caliper has warped two discs on the same wheel. 

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They definitely look ropey.

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