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Battery Issue - Car wont start


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1 hour ago, doog442 said:

Can I just add that a Lexus dealer selling a 9 year old car with the original 10 year old battery is a little bit out of order ...

Why should they? Next will be to replace suspenion as it is a 10 year old car. ... then engine... where will it stop. 

Battery is lile brakes, wear and tear. It worked when he took off. Broke for all they know or make excuse of leaving the lights on for days and Battery died.

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So...prey tell,  what Battery exactly is Lexus gonna fit?

The reason I ask is because as far as I am aware the OEM Panasonic is not available aftermarket in Europe, and I would like to know what Battery ( because Lexus do not make batteries) they are prepared to supply as a main dealer part.

paul m.

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your guess is as good as mine,however when I wanted to change the Battery 🔋 on my IS200 years ago I got my garage to order one from Toyota in Northampton and guess what turned up - a Panasonic Battery.I have only recently replaced the Panasonic one on my IS 250 f sport with a Yuasa one(also a Japanese battery)

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On 10/11/2018 at 9:37 PM, jackcramerr said:

Why should they? Next will be to replace suspenion as it is a 10 year old car. ... then engine... where will it stop. 

Battery is lile brakes, wear and tear. It worked when he took off. Broke for all they know or make excuse of leaving the lights on for days and battery died.

Yes, Lexus used approved means absolutely naff all . 😉

 

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55 minutes ago, rdb85 said:

Car was booked in today and it was sorted. Battery and Alternator where replaced. 

Did it cost you ? Hopefully it didn't

@scudney and @jackcramerr I appreciate your laugh at my expense but Lexus should not in any way shape or form be selling an approved used Lexus without basic checks like this. The problem is that they do, people get mugged off and people like you condone it.  😉

As I said I hope he didn't pay a penny.

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Dogg442,not going to take your bait I just said it as I see it,won't be saying anymore more on the issue,fact is where then do you draw the line,in an ideal world yes but sadly we don't live in one,you give the average person a yard and he takes a mile 😊 

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No I didn't wanted to be funny or make fun. 

Approved means nothing. You just get a nice sittinf area and cheap coffee. Hot office assistant to keep you happy.

 It either has warranty or doesn't. And if does have, does it cover Battery. It is black and white.

If they cover every part then prepared to pay a lot more. I don't think anyone would pay that much considering they can get a new car for the price. It is a used car you are buying not new.

Imagine yourself in their boots. What would you do? Probably they make at most 500 pounds in the sale excluding tax and overheads. Be rational please.

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What 'Lexus Approved' means (quoted from their own website)

Quote

For instance, all of our pre-owned Lexus models have undergone an exhaustive 150 point examination by our technicians, and a hybrid health check on hybrid models. All Lexus Approved Pre-Owned vehicles undergo a ‘Safety & Quality check’ before they enter the programme. A specialist Lexus technician carefully inspects the car’s overall condition – outside, inside and underneath. After the inspection and any technical adjustments, the car is meticulously valeted inside and out.

The engine bay of a car is quite an inhospitable place and many batteries will either have had their date label obscured or obliterated if it was on the top or it may even need the Battery to be removed to see the date stamp if it's anywhere else other than the top.

I, for one, do not expect Battery removal to be part of the 150 point examination for the 'Approved' status. If the connections are tight, clean, and the Battery starts the car, then that's enough for me. OK, maybe if it failed within a few days of purchasing the car you could argue a case for free replacement but if it failed later I would think nothing of it and just go get a new one.

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2 hours ago, Herbie said:

What 'Lexus Approved' means (quoted from their own website)

The engine bay of a car is quite an inhospitable place and many batteries will either have had their date label obscured or obliterated if it was on the top or it may even need the battery to be removed to see the date stamp if it's anywhere else other than the top.

I, for one, do not expect battery removal to be part of the 150 point examination for the 'Approved' status. If the connections are tight, clean, and the battery starts the car, then that's enough for me. OK, maybe if it failed within a few days of purchasing the car you could argue a case for free replacement but if it failed later I would think nothing of it and just go get a new one.

150 'exhaustive' checks but the inability to stick a multimeter on a Battery......😉

Obviously my dig goes further than a Battery of course . I wouldn't have raised an eyebrow if the OP had paid several grand less and purchased his car from anyone other than this mockery of a scheme that really doesn't deserve the name 'approved'..

Glad the OP got sorted

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13 minutes ago, doog442 said:

150 'exhaustive' checks but the inability to stick a multimeter on a battery......😉

Even if they had done that, the Battery lasted for 5 months after purchase of the car! I'd say that in itself is proof that the Battery was good at that time and the multimeter would have shown it to be so.

I think the clue to the problem is where the OP says that the alternator has been replaced - the Battery has been damaged by being completely depleted and not being recharged

On 10/11/2018 at 9:37 PM, jackcramerr said:

Can I just add that a Lexus dealer selling a 9 year old car with the original 10 year old battery is a little bit out of order ...

Well now we know that they also sold a 9 year old car with the original alternator too, which is probably the main contributory factor in the failure of the 10 year old battery 😉

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Well, it also had the original engine, starter motor, transmission, etc. It's what you get when you buy an older car. You only get new standards if you buy new. Buy second hand and you have to expect to need to spend money on replacement parts, quite possibly on a regular basis. Even if the car did come from a Lexus dealer. Lexus approved just means that it passed a fairly detailed examination on the day - it's almost impossible to tell if electrical items are going to fail in some months' time.

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Shoot me down on this one but I would think that the better purchase would be from a private seller as they would have looked after the car, knowing the issues associated with it and looking after the running of it, batter than in some cases what can be found from the dealers?

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I'm not sure a private seller who looked after the car fastidiously would be able to foresee the alternator and thus Battery failing 5 months down the road.  Or am I missing something here?  Who in their right mind would change a functioning battery/alternator at the time they sell a car, just in case it fails at some point in the future, or because the car is 9 years old?  

I'm not saying that the Lexus approved used scheme is wonderful, just that you kind of have to be realistic when buying a used car.

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It is a used car. Sometimes small dealers are better as they are eager to grow so will go that extra mile. Sometimes the big dealers are good but their tag justifies it. One never knows. I mean he got the issue months after he had the car... personally I would not bother and get it fixed. Things break. It is just metal that helps you go from a to b. People have unreasonable expectations and the worst part is, they think it is their right. To me it is same as the 'right to claim benefit'. Take some responsibility ffs.

In some countries you get zero warranty even on new cars. The saying goes, there is no gurantee for human life and this is a machine bound to break. Just mentioning the other extreme.

The OP is not even interested so I do not see any point in discussing this. 

 

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Just reading through this, the car is working great. I understand that its a  used car, so I don't expect it to be perfect. I spent a lot of time looking for the right car and decided that if I were to get one that I would be better getting it from the main dealer. Yes, that particular car may be a bit more than a private seller, but I also wanted one that had a full Lexus service history, so that I could check what had been done on the car, and have all the paperwork to account for any work that it had done. 

I also managed to get 12 months warranty with the car too, plus all the wheels refurbished, and all brand new tyres.  Also, any issue I have had have been raised to the main dealers, with the matter being solved. The alternator was covered under warranty, but the Battery was not. 

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