IS200 d boot won’t open by remote or switch in car

[Joss37]

Grateful if anyone can help my 2012 IS 200 d f sport has developed a problem with opening the boot 

the remote won’t open it and the switch inside the car won’t do it either- so I’m stuck using the key which is awkward 

grateful for any advice - could it be a fuse . Reason I ask is it seems to have started following change of car battery 

[Shahpor]

Welcome Joss,

When you say the switch in the car, do you mean the one on the right of the steering wheel near the fuel release?

If so, have you check the switch inside the glove box?  In case you weren't aware, there is a valet switch in there that disables all the other means of opening the boot, as a security feature.

Let us know.

[Cosmin93]

you can zip tie it direct how i ve done it .. mine had the some problem but mine was locked in valet mode and i do no have the key to unlock it .. so i open the carpet and put a system of 2/3 zip ties to make the swich work when i pull the inside lever ! if you do not not how to do it pm me and i will send some pics for you !