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First Service


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Had a few issues with previous CT (2014) relating to sat nav/radio which the dealer I bought it from could not correct, so called at another dealer who plugged it in and discovered it hadn't had any software updates since new.... after four services from new. There were no more issues after this update.

Current CT (2019) is in for its first service this week, anyone have any information as to what is included in this service?

Does it include any software updates?

It is back to original dealer due to further issues with second dealer, anyone noticed a change in how Lexus dealers treat their customers or is it just me?

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Mayne should have looked on Lexus Service home page first! (ended up in US one first which is different, complimentary service after 6 months, swap tyres around etc.)

Although states about software updates in text, nothing mentioned in service:-

Software updates and diagnostic tools
With genuine software updates using our proprietary diagnostic tools, it’s your guarantee that your car is in safe hands. It’s also your assurance that we’ll make every effort to get you back on the road with minimum interruption to your day.

INTERMEDIATE

Vehicle Health Check
Service Wash and Vac
Hybrid Health Check (Model Dependant) Check all pedals and components
Check steering wheel
Check horn
Check washers
Check wipers
Check interior lights
Check exterior lights
Check warning lights
Replace Cabin/Pollen filter(s)
Check seat belts
Check floor mat security
Replace engine oil and oil filter
Check levels and refill as required

All checks and inspections are visual - No dismantling of components takes place.

Inspect suspension
Inspect steering
Inspect tyres
Inspect wheels
Check and adjust tyre pressures
Inspect spare wheel/spare saver/tyre repair kit (model dependant) Inspect brake pads and discs

Torque tighten wheel nuts
Check radiator and condenser
Inspect drive belts
Check 12v Battery
Recheck for fluid leaks - underside and engine bay Recheck all levels
Reset service lights or monitor as required
Set next service date in media system
Inspect Parking Brake Function

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