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Chips Away or 'proper' body shop?


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I posted maybe five weeks ago about some stone chips I'd found on the bonnet.

For various reasons I won't bother with here, I haven't yet managed to sort them out but that may inadvertently have worked in my favour because I've now found another problem. I know it wasn't there last week but just when and how it appeared, I have no idea.

Given that I've now got five stone chips on the bonnet and a scuff on the rear 'wing', would it be worth getting 'Chips Away' to sort it (anyone got any experience of the Preston area franchise?) or would it be better to go to a proper body shop?

The bonnet chips:


bonnet-left.thumb.jpg.2b72fe40b61340a6879bbd180941614f.jpg


bonnet-right.thumb.jpg.40aead9b63224a8fb103f3a97937886a.jpg


The rear 'wing' scuff:


rear-wing1.thumb.jpg.69f4f3d804fac496ee96bc904f344acd.jpg

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We used Chips Away - very impressed. Took about 3 hours... 

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In this instance I would look for an experienced bodyshop, an outlet with good reviews or perhaps someone who is recommended by word of mouth.

You could even ring the Lexus dealer and ask if the can recommend a body shop.

Not all chipsaway franchises are good - it all depends on the skill of the person working on your car,

A family member used chips away a couple of years ago and had to baby sit the guy (took him 3 atempts to get it right) and now the laquar is starting to peel off.

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55 minutes ago, cruisermark said:

Not all chipsaway franchises are good - it all depends on the skill of the person working on your car…

I agree, and there is nothing that ChipsAway operatives can do that a bodyshop can’t do just as well or better and perhaps at the same cost.  Usually, though, they have the advantage of doing a job more quickly. At least this is my experience as regards stone chips on bumpers, which ChipsAway repairs individually whereas a bodyshop prefers sectional spraying.

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Agree, on older car or if the likes of Chips Away local guy has a good reputation fair enough but with more valuable car like yours Herbs probably safer to get better match with more comeback if needed, although they may want to do whole bonnet and this wouldn't be cheap.  I have a few stone chips and to stop creeping rust will be touching them in before these are so noticeable that the complete bonnet needs doing.  Unfortunately such marks show up more on some cars than others - great shame!

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Some of the Lexus bonnets are aluminium - I know my IS 300h is - quite a few stone chips but don't cause any problems but have sort out any on other panels. 

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I used Chipex for a couple of stone chips of approx. 2mm diameter on Sonic Titanium paint, and was rather disappointed with the result measured against the company’s highly persuasive advertising.  I followed the instructions faithfully but the colour was perceptibly a little darker and both holes dried with a central dimple. All in all I was sorry to have spent the money.

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On 5/27/2021 at 8:28 PM, Rabbers said:

I used Chipex for a couple of stone chips of approx. 2mm diameter on Sonic Titanium paint, and was rather disappointed

Yeah I doubt you would have a good result with a sonic paint. Not sure chips away would do an invisible repair either. The 5 coat paint process is difficult to replicate with a 1 or 2 pack paint - it just doesn't reflect the same in different light conditions.

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I had a quite large stone chip, down to the white base coat on my Sonic Red RC. I approached the dealership for advice and they said would would happily attempt a 'touch-up' repair FOC but said it wouldn't be an invisible repair. They also said they had tried the more involved 'Chips-away' type repair but that also never gave a good finish.

The only totally invisible repair would be a total bonnet respray, using the only paint system available to repair the 5 coat factory finish. Apparently only available to dealer and approved body shops. Total cost would be ~£1100. 

I carried that stone chip with pride as a war wound of everyday driving for the rest of my 3yrs ownership...

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do it yourself with touch up from lexus then flat and polish it after a week ..

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On 6/1/2021 at 10:16 PM, NemesisUK said:

I had a quite large stone chip, down to the white base coat on my Sonic Red RC. I approached the dealership for advice and they said would would happily attempt a 'touch-up' repair FOC but said it wouldn't be an invisible repair. They also said they had tried the more involved 'Chips-away' type repair but that also never gave a good finish.

The only totally invisible repair would be a total bonnet respray, using the only paint system available to repair the 5 coat factory finish. Apparently only available to dealer and approved body shops. Total cost would be ~£1100. 

I carried that stone chip with pride as a war wound of everyday driving for the rest of my 3yrs ownership...

Wow, £1100 for a bonnet respray.  I wonder how much a wrap would cost (no not the stuff to get hyped up on), although the whole car would doubtless  have to be done after making good dings and scrapes from rust.  Does wrapping a car offer significant protection and for dings is it easy to just re wrap any affected area without re doing the entire car without obvious differences in the finish? 

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I imagine a good quality (i.e. relatively thick) wrap would protect from chips but dings? I doubt it.

I don't know how well wraps tolerate UV and the elements, could be they fade in which case a repaired section might well should?

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