Speed camera data not showing in MM19 systems after OTA update

[PDM]

Dear All,

Just an information share...

In my 2021 RX with MM19 multimedia (the one with AA/ACP), after doing an over the air map update for the GB/IE maps (I think this was the trigger), speed cameras failed to show if Android Auto/Apple Carplay was selected as the default service under "General settings".  They would show (some of the time) when using "Lexus Online" as the default service but seemed to disappear after a long drive..  

After updating the entire map database over USB to 2021v1, the problem seems resolved and speed camera warnings are showing again even when AA/ACP is selected.

Customer relations are aware of this issue.

This is in a 2021RX, so not sure if the error or fix appear in any other models, but they could well do, hence me posting this in the general electronics forum.

Paul

[PDM]

On 7/30/2021 at 5:46 PM, PDM said:

Dear All,

Just an information share...

In my 2021 RX with MM19 multimedia (the one with AA/ACP), after doing an over the air map update for the GB/IE maps (I think this was the trigger), speed cameras failed to show if Android Auto/Apple Carplay was selected as the default service under "General settings".  They would show (some of the time) when using "Lexus Online" as the default service but seemed to disappear after a long drive..  

After updating the entire map database over USB to 2021v1, the problem seems resolved and speed camera warnings are showing again even when AA/ACP is selected.

Customer relations are aware of this issue.

This is in a 2021RX, so not sure if the error or fix appear in any other models, but they could well do, hence me posting this in the general electronics forum.

Paul

Incidentally, if anyone wants instructions as to how to do a complete map update from a usb stick, see these very clear instructions from Phil (pobrown):