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Connecting a Samsung Phone


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I have a 2018 LC500 and am trying to connect a Samsung S21 to it via the USB port, unfortunately it just will not recognise the phone, it will connect to an Iphone 12 mini within seconds.

I took it up with my local dealership and the salesman attempted to connect his S21 with no success, after someone had a conversation with the workshop it was decided that I needed a genuine Samsung lead, which I subsequently purchased from Samsung UK to ensure it was the genuine cable, and again it will not connect.

Can anybody help me as I cannot believe I am the only Lexus owner with a Samsung phone.   

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Samsung (Note4 + S8 + A71) connect with Bluetooth without problems. Connect with line-in from all 3. Never used USB so far as mostly just listen to music from the phones. Also function perfect for communication (Bluetooth).

In our car the power out from the USB socket is too weak to fast-charge the phone.

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