Sign in to follow this  
maneesh

Lexus Bodyshop Repairs - What To Check For

Recommended Posts

You guys who have used Lexus bodyshops after accidents might be able to help me out. My car should be all repaired sometime this week.

Before I go and pick it up, is there anything I should specifically look for on the repair before signing for it (apart from making sure it's the right colour)? I'm assuming it's just the door and wing they have replaced and sprayed.

Thanks.

Share this post


Link to post
Share on other sites

If it was me I would be checking that the door opens and closes correctly and that all the electrics work, i.e windows door locks lights etc

Share this post


Link to post
Share on other sites

Check for overspray on the windows. Check the quality of the paint applied is blended well and consistently with the old paint. Make sure there are no new knocks or scrathes.

Ultimately, make sure YOU are happy with the work...

Share this post


Link to post
Share on other sites

Run your fingerrs over the paint where they have repaired it and aarea around, expect it to be smooth as a baby's bottom. Also make sure it is in good light and move around to get different angles and look for imperfections.

Share this post


Link to post
Share on other sites

If its a dark colour make sure its in a well lit area and check for the dreaded "orange peel",look down the lenght of the car as close as you can get your face to the car and make sure its all been blended in correctly.

Share this post


Link to post
Share on other sites

Check the lines (gaps) between the bonnet/wing and door/wing are consistant and are parallel with the other side :winky:

Share this post


Link to post
Share on other sites

Thanks for all the advice guys.

3 and half weeks since Lexus recovered the car, I go to pick it up.

New wing, new drivers door and bonnet resprayed, I inspect it first.

1. Bonnet out of alignment with replaced wing, gap uneven, bonnet sits lower than wing.

2. Driver's electric window makes scraping noise when going up or down.

3. Driver's door not flush with seals, and sits lower than rear door.

Lexus were happy to fix all this, but didn't seem greatly apologetic at the fact that I'd wasted my time travelling to collect it.

Hopefully, they will make the minor adjustments before I go back to pick it up again! Everyone else take note, that they should do a thorough check on this kind of work, obviously they are lacking in quality control.

I miss my V8!

Share this post


Link to post
Share on other sites

An update on the situation with Lexus Edgware Road. They promised the car back on Bank Holiday Monday. No phone call at all. No phone call on Tuesday either, despite me leaving a message for them. So today I've just left a message for the dealer principal to sort it out. Beware those who are thinking of giving their bodyshop work to these guys! It's hassle! :yack: :yack:

Share this post


Link to post
Share on other sites

Lexus now want me to pay up nearly 300 quid to replace the electric window motor, since the insurance company refused to pay for it. The motor is causing the scraping noise when the window goes up or down.

Talk about :tsktsk: hassle!

Share this post


Link to post
Share on other sites

How bad was the damage when you went in....

Maybe you should tell them, that the last thing you did when you got out of the car was to do the windows up, and it was ok then :winky: :whistling:

Share this post


Link to post
Share on other sites

Yes, I told them there was no scraping noise before the accident.

I tell you, in the 6 years of dealing with Lexus dealers, I've had far better service from various Kwik-Fit garages. I'm dead serious. The Kwik-Fit places near me are always courteous, and do the job properly. Plus, their head office even phones you after the job was done to check everything went well. Lexus have NEVER done that!

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this