How Much A Service?

[MetzPaul]

Hi guys dont know if anyone has any advice for me on this but I tried to book my GS300 in for 72k service with local Lexus garage who told me it was £350 i queried why this was about £100 more than the previous "A" service but couldn't get a satisfactory answer. I then rang another who quoted £466 & a third who quoted £246! They all informed me it was menu pricing so should be no change with dealership, have spoken to Lexus GB to find how this fits in with their JD Power ranking for customer satisfaction, seems to depend on where you live whether you get value for money. Will let you know when I get a response.

[wills]

£200 for oil and filter change and checks, eg tire wear, brake pad life....then they tell whats wrong etc...

[MetzPaul]

Yeah I know what you mean but would prefer £200 for the checks rather £400

[dantheman]

I have been puzzled by this myself and so I asked a guy who ran a small garage about it. He said it was simple. Each garage is a business that has to pay its way. Therefore, if it has high costs - rent, rates, wages, etc. - it will pass them on to you so that it can keep making a profit. There is no standard charge set by Lexus for a standard service. Each franchise is a separate business that runs its own affairs and charges what it thinks the customers will pay. The trick is to shop around for the best deal. I hope that this helps.

:duh:

[sjrainsford]

I think it should be fixed price accross the board, and regulated by Lexus themselves.

It's a joke, and always has been.

[sjrainsford]

Oh yeah, and i'm by no means saying it's just Lex at fault, most manufacturers are as bad.

[LennyLexus]

Paul dont forget to GO GOLD and save between 10-15% of your service ;)