Computer Experts

[rhosneigr]

My PC has been playing up over the last 12 months but up to now the problem has been overcome by a reboot after start up. Problem is that on start up the mouse works OK but as soon as a key is hit on the keyboard everything freezes. Other times on start up the keyboard works but the mouse does not. As mentioned a couple of reboots has usually cured the problem until the next start up, but now nothing I do seems to get the keyboard and mouse working at the same time. I'm running windows xp on pentium 4. Any help would be appreciated.

[Jocksuper7]

is your mouse and keyboard usb? it sound like there is a driver clash try reinstalling or updating the drivers for both, i had a similar problem after a load of probs and fiddling i fixed it with reg mechanic, as i dont know how to adjust the registry my self the two were tryig to use the driver at the same time or somthing like that

[Eunos800]

Personally...I find a a fresh install of win xp, onto a formatted hard drive will be the best overall solution.

I know it sounds like a sledgehammer to crack a nut - and it is hassle to save everything first, but in my experience it is the only guaranteed way to make your PC feel like brand new again :D. You will be amazed at just how much faster and reliable it will be :D :D

Registry cleaning and so on is always a bit risky, and if you have some sort of virus, or missing /damaged op sys files.....fresh install is the only real way to go.

You can get some good free software these days ( downloadable ) to make a back up copy of all your hardware drivers first - then it s a pretty simple job to reconfigure everything after re-installing windows.

Let me know if you feel you want to do it, and I will be glad to help futher.

( been building PCs for about 10 years now )

[MrADeveci]

What Eunos said ............... easy to just format and a clean install of XP.

[Jocksuper7]

yeah there is that too,

[Steve ( West Mids )]

If you have a good up to date virsu checker so you know it's not that then try disconnecting one and see if the other works. Then try it the other way round ( just play for 5 or 10 minutes ). If they are OK on their own then remove them from hardware and re-install. If still a problem update drivers from manufactures site. If still no good ....^^^^^^ .... what they said up there.

[Kremmen]

In my experience freezing at bootup only to be followed by a successful boot is usually down to something trying to contact the net on immediate usage.

On my system I tracked culprits down to having Norton LiveUpdate switched to auto update and Acronis Privacy Expert (since removed).

Anything like that ?

[rhosneigr]

Thanks for all your replies.The pc is with my grandchildren in Yorkshire at present so I'm not able to access it. It's not been connected to the internet for about 4 months. Thanks for your offer of assistance eunos800, I hope I can contact you when I have it back within the next few weeks.

[Eunos800]

Thanks for all your replies.The pc is with my grandchildren in Yorkshire at present so I'm not able to access it. It's not been connected to the internet for about 4 months. Thanks for your offer of assistance eunos800, I hope I can contact you when I have it back within the next few weeks.

Glad to help...just email me and we will sort you :D