Slipping Crowns And Delivery Dates Etc.....

[scott]

I had a dream last night (yes actually managed to get some sleep Scott) that I turned up there, and it was bright yellow IS250d (yes 250d), with a yellow leather interior...

Woke up in a cold sweat!

The new Lexus taxi :D

[Scarlet Pimpernell]

Well guys - have things improved since the starting up of this thread?

RX owners don't think so....

HERE

So how does this really bode? Well, I leave it to you...

PS I can sort of see why - Lex Europe will not be intimidated by people power...and the guys on the RX forum make some salient points which apply to all of us.

[Koenardinho]

Well, to counter the negative news 'bout this topic a litte: my delivery date was respected!

They said back in february that delivery date was end of june. Wednesday, it arrived at the dealer's. Now I need a little more patience for the paperwork (it's a leasing car), so I will probably be picking it up somewhere next week (mon-tue)... Well, to relax my nerves a little, I'll be crashing at the rock werchter (www.rockwerchter.be) festival this weekend, so doesn't bother me!!!

Cheers.

[Scarlet Pimpernell]

So....

5th :tsktsk: phone call to a Lexus dealer (2 dealers so far) regarding the Injector issue. No one has come back.

I have experienced "no call back" so many times now with Lexus over the last 9 months, with more than one Lexus dealer. I have to say that Audi dealers at least calle you 5 out of 10 times. With Lexus it's more like 1 out of 10!

My local dealer never came back to me ...having given them the benefit of the doubt several times and over a multitude of differing things, the time has come to give them a wide berth.

They have either learned nothing or are being awkward with me and me alone. That's how I have been made to feel.

So now I have officially decided to never set foot there again, and the convenience factor will play a part in deciding what make of car I go for in the future. Even if Lexus cars are better than anything else, not being able to use a dealer locally is a serious problem!

Called Coventry again - Answer? leave it until it's done 10000 miles and then review.

Apparently, the Lexus Diesel is notriously 'tight' and needs a good number of miles under it's belt. The 5th Injector changeout and Fuel pump change was for a specific problem, where the car stalls after starting.

Scott - I believe your car must be unique in that it had faulty injectors full stop.

Coventry were not aware of any other Injector mod.

[scott]

So....

5th :tsktsk: phone call to a Lexus dealer (2 dealers so far) regarding the Injector issue. No one has come back.

I have experienced "no call back" so many times now with Lexus over the last 9 months, with more than one Lexus dealer. I have to say that Audi dealers at least calle you 5 out of 10 times. With Lexus it's more like 1 out of 10!

My local dealer never came back to me ...having given them the benefit of the doubt several times and over a multitude of differing things, the time has come to give them a wide berth.

They have either learned nothing or are being awkward with me and me alone. That's how I have been made to feel.

So now I have officially decided to never set foot there again, and the convenience factor will play a part in deciding what make of car I go for in the future. Even if Lexus cars are better than anything else, not being able to use a dealer locally is a serious problem!

Called Coventry again - Answer? leave it until it's done 10000 miles and then review.

Apparently, the Lexus Diesel is notriously 'tight' and needs a good number of miles under it's belt. The 5th Injector changeout and Fuel pump change was for a specific problem, where the car stalls after starting.

Scott - I believe your car must be unique in that it had faulty injectors full stop.

Coventry were not aware of any other Injector mod.

I've just spoken to Lexus Poole and I had ALL my injectors swapped out and my case was not unique. The whole issue about the injectors is now with Lexus GB. I can't say any more other than watch this space and keep in contact with your Lexus dealer.

Not all Lexus dealers are equal; some are clearly better than others when it comes to customer satisfaction - well done Lexus Poole ;)

[Eunos800]

So....

5th :tsktsk: phone call to a Lexus dealer (2 dealers so far) regarding the Injector issue. No one has come back.

I have experienced "no call back" so many times now with Lexus over the last 9 months, with more than one Lexus dealer. I have to say that Audi dealers at least calle you 5 out of 10 times. With Lexus it's more like 1 out of 10!

My local dealer never came back to me ...having given them the benefit of the doubt several times and over a multitude of differing things, the time has come to give them a wide berth.

They have either learned nothing or are being awkward with me and me alone. That's how I have been made to feel.

So now I have officially decided to never set foot there again, and the convenience factor will play a part in deciding what make of car I go for in the future. Even if Lexus cars are better than anything else, not being able to use a dealer locally is a serious problem!

Called Coventry again - Answer? leave it until it's done 10000 miles and then review.

Apparently, the Lexus Diesel is notriously 'tight' and needs a good number of miles under it's belt. The 5th Injector changeout and Fuel pump change was for a specific problem, where the car stalls after starting.

Scott - I believe your car must be unique in that it had faulty injectors full stop.

Coventry were not aware of any other Injector mod.

Hi matey....been away a week - sorry to hear your woes continue :duh:

I am STILL awaiting a dealer response to my 3 page complaint to GB, even though Gb think that dealer has responded. In fact I have had NO contact from the dealer at all since picking up my car at "handover"

No courtesy call to se how things are etc...nothin - zippo - ziltch...still they have my money now so why do they care :tsktsk:

[Scarlet Pimpernell]

Cheers guys...