Wheels

[mardibloke]

I have just searched through and read lots of bits and pieces about the wheel situation. But just want to clarify how I should go about approaching my dealer.

My car is a year old, and I am not impressed with the condition of the wheels at all, car is cleaned with soapy hand job every weekend if it needs it or not.

I guess I just take car to dealer and point at wheels - what approach have other people taken and how sucessful ?

Should I ask for Service or a Sales person ?

Anything I should do / say, that ensures they sort my wheels ?

What about a small mark on one wheel ( kerb parking ), will I be expected to pay something towards the new wheels ?

Do they supply new or refurbished wheels ?

Roughly how long from first mentioning it, to actually having new wheels on the car ?

Can they swap the wheels and tyres while you wait ?

Has anyone tried to keep the old wheels ? ( maybe paying something for them ? )

Has anyone asked about getting 18" wheels instead of the 17" ones and paying the difference ?

Anyone else managed to get new wheels on a year old car ?

IF the same thing happens to new wheels, will I be covered under warrenty for new wheels again in another years time ?

[Zee007]

See responses in Caps below.......

I have just searched through and read lots of bits and pieces about the wheel situation.  But just want to clarify how I should go about approaching my dealer.

My car is a year old, and I am not impressed with the condition of the wheels at all,  car is cleaned with soapy hand job every weekend if it needs it or not.

I guess I just take car to dealer and point at wheels - what approach have other people taken and how sucessful ?

- JUST TAKE IT IN AS THEY ARE ALL AWARE OF THE PITTING ALLOYS ISSUE...

Should I ask for Service or a Sales person ?

- SHOULDN'T MATTER

Anything I should do / say, that ensures they sort my wheels ?

- NOT REALLY...

What about a small mark on one wheel ( kerb parking ), will I be expected to pay something towards the new wheels ?

- DOESN'T MATTER (2 OUT OF 4 OF MINE WERE KERBED)

Do they supply new or refurbished wheels ?

- REFURBED...

Roughly how long from first mentioning it,  to actually having new wheels on the car ?

- AS SOON AS THEY HAVE THEM AND ITS CONVINIENT FOR YOU TO BE BOOKED IN

Can they swap the wheels and tyres while you wait ?

- DOUBT IT, WHAT WITH SWAPPING TYRES AND BALANCING ETC

Has anyone tried to keep the old wheels ? ( maybe paying something for them ? )

- DUNNO, ASK AND FIND OUT

Has anyone asked about getting 18" wheels instead of the 17" ones and paying the difference ?

- DUNNO EITHER... ASK AGAIN

Anyone else managed to get new wheels on a year old car ?

- MINE WAS OVER 2 YEARS OLD....

IF the same thing happens to new wheels, will I be covered under warrenty for new wheels again in another years time ?

- SHOULD BE YES

[mardibloke]

Cheers Zee.

Will be interested to hear from other people too.

[Thana]

See my answers in blue below this was done yesterday at the Edgeware dealer:

I guess I just take car to dealer and point at wheels - what approach have other people taken and how sucessful ?

Very successful

Should I ask for Service or a Sales person ?

I mentioned it as part of my service to the service dept.

Anything I should do / say, that ensures they sort my wheels ?

not really

What about a small mark on one wheel ( kerb parking ), will I be expected to pay something towards the new wheels ?

I also had a small kerb mark on one wheel.

Do they supply new or refurbished wheels ?

Didn't ask

Roughly how long from first mentioning it, to actually having new wheels on the car ?

As part of arranging the service about 5 days from calling.

Can they swap the wheels and tyres while you wait ?

Not sure

Has anyone tried to keep the old wheels ? ( maybe paying something for them ? )

don't know

Has anyone asked about getting 18" wheels instead of the 17" ones and paying the difference ?

don't know

Anyone else managed to get new wheels on a year old car ?

see above

IF the same thing happens to new wheels, will I be covered under warrenty for new wheels again in another years time ?

yes

[bloofire]

Yep. I would agree with the guys above.

I simply rang the Service department, explained that my wheels on my X reg IS200 were coroding and refurbished ones were fitted within the week. They actually sent a mobile fitter out to my work to do it. Incidently my old wheels were quite badly curbed - including the spare.

I considered asking about paying extra to get the 18" alloys. But sadly bottled it! I felt it might be frowned upon.

Overall very impressed with the service.

Now to get the brake calipers replaced!!

[mardibloke]

Final question ( maybe ;) ), any one had the wheels changed at Lexus Nottingham or Leicester ?

[ricky_is200]

Shouldn't be a problem at Leicester, They are a good bunch. Check the dealer reviews for a comparision of the two dealers.

[mardibloke]

Been very impressed with leicester so far ( can bought and first service done there ), Nottingham is a bit hit and miss, Phil the sales guy is a nice chap though.