Clutch / Gear Box

[GJD]

Not been on here for a while, but car is currently in its 2nd week in the garage after clutch completely went. Had been stuck in traffic on a steep incline stop, starting, was NOT riding the clutch just lots of hill starts before it went completely

Anyway, clutch obviously gone and been replaced however, they are now saying there is a gear box issue to as 1st gear cannot be selected, parts need to be ordered (subject to authorisation from leasing company) and it will be at least end of month before they arrive.

Is this a common problem or just my bad luck? Can't see anything about clutches doing anywhere on this site?

Car is just over 2 years old, 65,000 miles

[GJD]

Update on this - I am :tsktsk: fuming to say the least

The gear box - Lexus are saying that it is down to driver negligence and that 1st gear has been forced. TOTAL AND UTTER :tsktsk: to be polite. There has never been a single issue with the gear box, the first I heard was when they told me they had repaired the clutch and now 1st gear could not be selected.

If 1st gear had been unable to be used, how the :tsktsk: would I have made so many hill starts on the day the clutch went? Impossible to start the car moving on such a steep incline without 1st gear.

They removed the gear box to investigate the initial clutch problem - and from what I can gather without leasing company's authority - and I bet my bottom dollar that is when this problem arose.

Shame there is not another Lexus garage in the vacinity as I feel like never setting foot in the place again.