Rimstock/rimfurbish Do Not Use

[leedsunited]

All

Please see following lionk if you are thinking of using this company for any wheel refurbs, you have been warned.

http://www.rrsport.co.uk/forum/topic18251.html

[MAC_600]

All

Please see following lionk if you are thinking of using this company for any wheel refurbs, you have been warned.

http://www.rrsport.co.uk/forum/topic18251.html

Not sure I see what all the fuss is about.

He's taken 4 wheels in for a refurb, it's not gone 100% and two have imperfections. Normally this wouldn't be a problem as I'm sure they would simply have redone the two sub standard wheels to the required standards. However as the client lives in Spain and the car was going over there the next day that wasn't possible.

Personally I don't see why the company should stump up the cost of shipping the wheels to the guy in Spain, it's not their fault that he lives there and though they didn't get the job right they haven't actually charged him anything either.

What you have is a company that has not done a job to the required standards and therefore not charged the client for the work done but have offered to redo the wheels if he brings them back to their workplace, hardly an unreasonable stance to take.

[Parthiban]

Personally I don't see why the company should stump up the cost of shipping the wheels to the guy in Spain, it's not their fault that he lives there and though they didn't get the job right they haven't actually charged him anything either.

What you have is a company that has not done a job to the required standards and therefore not charged the client for the work done but have offered to redo the wheels if he brings them back to their workplace, hardly an unreasonable stance to take.

True, but once they had offered to send the wheels to Spain (doesn't matter who did it) a good business shouldn't go back on their word. Even if it was unreasonable, the way they're dealing with it now shows an attitude that I wouldn't want to do business with.