Do Not Sell My Personal Information Jump to content

Improvements To Renewal Notices


Recommended Posts

Re - Renewal Notification.

Many thanks for the notice of renewal and I am happy to pay my subs again,

but I have 2 comments about the process and how it might improve ....

1) The renewal date you deliver in the email is in the American format - therefore

when you informed me that my renewal date was 08/10/2010, I read that as 8th

October 2010 when in fact it was 10th August 2010. I thought you were giving me plenty of notice hence my next

comment. Please can the notice include a date in a more quickly understandable format ie with the month spelt out!

2) I received my renewal notice a day before the expiry!!! Due to holidays

and work commintments I have not been able to deal with renewal until this week.

Therefore my renewal is 2 weeks after the expiry! A renewal notice at least 2 weeks before the expiry please.

Unfortuneately I don't check this type of information every week and I rely on 'useful' reminders. Any

changes to the way the much better 'Gold' club membership is handled would be much appreciated. :-)

Regards - Nomad9

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...