Blackcircles.com

[37684]

just a rant :tsktsk: :tsktsk: :tsktsk:

my mot was due on 1st september i knew it would fail on at least 1 tyre and 2 where close to the limit so decided to get a complete set.

on the 19/8 i bought a full set of falken fk 452 tyres from blackcircles and arranged to get them fitted on the 27/8, i also contacted the fitting centre and arranged for them to do an mot at the same time. saturdays the only day i can take my car due to work. on friday 26/8 at 5pm blackcircles call to say the tyres have not arrived at the fitting centre and the delivery company dont do saturday deliveries and to reorganise next week ( bank holiday weekend) i explain about my mot and work commitments so the only option available to me was a mobile tyre fitter to call at my home address and for me to arrange someone to be there, the first available slot was 1/9 mot day.

the tyre fitter came as promised and fitted the tyres no problem i thought, i came home from work started the car except it wouldnt start after a bit of research i found the car wasnt recognising my key due to the car being dropped when lowered ( my friend heard the bang ) luckily the car started with a spare key.

its a shame i had a bad experience when there are so many good reviews maybe i was just unlucky wont be using them again to find out though.

[sprinter2012]

By the sounds of it, your problems wern't the fault of blackcircles, they just got let down by their supplier/courier.

And while not being called untill 5pm the day before may be frustrating, most couriers state drop offs can take place between 9am & 5pm, so they can't be sure they wont arrive untill its actually reached 5pm.

I personally have used them a few times for wheel/tyre changes and geometry setups and have had no problems.

But I guess everyone gets unlucky once in a while, even with a well respected company like blackcircles.

Moral of the story...don't be put off :)

[37684]

yer i suppose so its just frustrating coz i hate leaving things to the last minute then the car wouldnt start after they had been but never mind its sorted now