Omg Just Ordered An F Sport!

[DJP]

red will probably have better resale than black as it looks great and is quite special in Lexus lineup... different colored interior may have worse resale only if it is done bad.... but if i buy used IS300h few years down the line, i will make sure that I get red interior.

I'll make sure I take special care of mine and keep you posted if I'm thinking of getting rid :winky:

[ColinBarber]

red will probably have better resale than black as it looks great and is quite special in Lexus lineup... different colored interior may have worse resale only if it is done bad.... but if i buy used IS300h few years down the line, i will make sure that I get red interior.

I would disagree. Most people would be happy to live with a black interior even if it isn't their first choice. But there are many people who would never have a red interior.

[Activ8]

Many years ago I had an Alfa Romeo with a Momo Red and Black leather interior. It looked fantastic and cost about £2K over the standard car... However I took a hit on resale (more than the huge hit Alfa's take) than if I had just the standard black. Regardless of what it looks like and how special it is a plain interior will appeal to more people.

[VILLAN57]

Don't think I'll be buying another Lexus , not after this 220d and the poor service from Lexus Birmingham . Thought I'd give lexus a go but They really are nothing special and neither are the rob dog dealers and "service" departments.

[Activ8]

Don't think I'll be buying another Lexus , not after this 220d and the poor service from Lexus Birmingham . Thought I'd give lexus a go but They really are nothing special and neither are the rob dog dealers and "service" departments.

I suppose we can all have bad experiences with all makes... The service from both our local BMW and Audi dealers is absolute rubbish. The local Toyota garage has been great and so have the Lexus garage.

[DJP]

Don't think I'll be buying another Lexus , not after this 220d and the poor service from Lexus Birmingham . Thought I'd give lexus a go but They really are nothing special and neither are the rob dog dealers and "service" departments.

You've obviously not had a good experience, and without wishing to start anything I don't think the 220d was Lexus's finest achievement. In my experience Lexus have been immaculate and its the first time in 30 years of motoring I've bought the same make twice, let alone in succession.

I went into the dealer today to sign the final papers etc and mine is sitting in the showroom looking absolutely fantastic. Don't know how I'm going to get through the next week though!

[Rob64]

This will be my first Lexus, and their reputation for quality and reliability were big factors in my decision. My experience so far has been very positive, from the first visit to the showroom to collect a brochure, through several test drives and the ordering process. I have found my local dealer to be extremely helpful and pleasant, without being in any way pushy. They have let me have four test drives (one short, one long in a Premier, and one short and one long in an F Sport. At no time did I get the sense I was being a nuisance.

I have had two Audi A6's in the past, the last being 10 years ago. My local Audi dealer gave me such appalling service both in terms of fixing faults on my last car, and in fixing a test drive on a new one, that I swore I would never set foot in an Audi dealership again - and I haven't.

As well as test driving the IS300, I tested a BMW328i GT. The BMW dealer sent me out in a car which had an almost empty tank - as I found out after 3 miles when the low fuel light came on. It was the first test drive I have had where I had to put my own fuel in! I had asked for a quote to be ready on my return, which it was. The salesman said "we have only quoted a low trade in price for your car because we have taken £2000 off the list price of the new car". I questioned if this was in addition to the £2000 deposit contribution being offered on BMW's website. This threw him completely - he could not answer and claimed he knew nothing about the offer on the website. When I asked him to bring up the BMW website on his computer, he was unable to navigate around it. I never did get a satisfactory answer out of him. I still can't decide if he was an idiot or he was trying to bullsh*t me.

I also went to the Mercedes dealer to arrange a test drive on an E200 coupe. After two visits and several phone calls, (and they never returned my calls) I e-mailed Mercedes UK head office to see if they could help. After 48 hours, I got a response: "see your local dealer". On my third visit, I finally got to do a test drive. However, I really got the sense they weren't that bothered about selling me a car.

Today, the Lexus dealer came to my house to complete the final paperwork on the IS, as I could not get in to the dealership. I have ordered winter tyres to go with the car, and I queried if I had to collect them at the same time as the car. "Oh no sir, we will store them for you. At the end of October, we will fit them on your car free of charge, and then store your summer tyres. In April, we will swop them back, again free of charge." I was very pleasantly surprised.

For the record: I loved the performance of the 328i, but I did not think the handling was any better than the Lexus. Ride quality was inferior, and the car was noisier. The dashboard looked like it was made of recycled cardboard, and the leather seats looked and felt like PVC. The whole car shuddered every time the stop/start cut in. Finally to kit it out to the same standard as the Lexus would have cost me several thousand pounds more. I loved the look of the Merc coupe, but the back seats are for hobbits only (so what did I expect?). The ride however, was very, very hard.

[VILLAN57]

I

Don't think I'll be buying another Lexus , not after this 220d and the poor service from Lexus Birmingham . Thought I'd give lexus a go but They really are nothing special and neither are the rob dog dealers and "service" departments.

You've obviously not had a good experience, and without wishing to start anything I don't think the 220d was Lexus's finest achievement. In my experience Lexus have been immaculate and its the first time in 30 years of motoring I've bought the same make twice, let alone in succession.

I went into the dealer today to sign the final papers etc and mine is sitting in the showroom looking absolutely fantastic. Don't know how I'm going to get through the next week though!

I had a good experience buying it , free coffee and all the bull , good deal etc. 3 years old with Just 24k on the clock I didn't expect to be told just 10,000 mainly motorway miles later all my brakes including discs could do with replacing , needless to say I was not impressed . I'm an contract engineer with JLR Powertrain not some numpty who wouldn't know how to open a bonnet , I've never worn a set of discs out on any car in near 40 years of driving .

I don't like being had for a mug , I was also told the current discs were not genuine Toyota , so they had already been changed before 24k !!

I do however have a deep seated loathing of Garages, Dealers call them what you like , having worked at a main dealer , during part of my apprenticeship .

Lexus having pinned their hopes on hybrid , rather than diesel have sort of helped make up my mind that my next car will be a Jag XF . I won't be buying a BMW, having worked for them and being made redundant so I just couldn't do it. Audi are just a VW.

There again I may buy an Accord , having previously had 3 Rover 600's which were bullet proof

[DJP]

This will be my first Lexus, and their reputation for quality and reliability were big factors in my decision. My experience so far has been very positive, from the first visit to the showroom to collect a brochure, through several test drives and the ordering process. I have found my local dealer to be extremely helpful and pleasant, without being in any way pushy. They have let me have four test drives (one short, one long in a Premier, and one short and one long in an F Sport. At no time did I get the sense I was being a nuisance.

I have had two Audi A6's in the past, the last being 10 years ago. My local Audi dealer gave me such appalling service both in terms of fixing faults on my last car, and in fixing a test drive on a new one, that I swore I would never set foot in an Audi dealership again - and I haven't.

As well as test driving the IS300, I tested a BMW328i GT. The BMW dealer sent me out in a car which had an almost empty tank - as I found out after 3 miles when the low fuel light came on. It was the first test drive I have had where I had to put my own fuel in! I had asked for a quote to be ready on my return, which it was. The salesman said "we have only quoted a low trade in price for your car because we have taken £2000 off the list price of the new car". I questioned if this was in addition to the £2000 deposit contribution being offered on BMW's website. This threw him completely - he could not answer and claimed he knew nothing about the offer on the website. When I asked him to bring up the BMW website on his computer, he was unable to navigate around it. I never did get a satisfactory answer out of him. I still can't decide if he was an idiot or he was trying to bullsh*t me.

I also went to the Mercedes dealer to arrange a test drive on an E200 coupe. After two visits and several phone calls, (and they never returned my calls) I e-mailed Mercedes UK head office to see if they could help. After 48 hours, I got a response: "see your local dealer". On my third visit, I finally got to do a test drive. However, I really got the sense they weren't that bothered about selling me a car.

Today, the Lexus dealer came to my house to complete the final paperwork on the IS, as I could not get in to the dealership. I have ordered winter tyres to go with the car, and I queried if I had to collect them at the same time as the car. "Oh no sir, we will store them for you. At the end of October, we will fit them on your car free of charge, and then store your summer tyres. In April, we will swop them back, again free of charge." I was very pleasantly surprised.

For the record: I loved the performance of the 328i, but I did not think the handling was any better than the Lexus. Ride quality was inferior, and the car was noisier. The dashboard looked like it was made of recycled cardboard, and the leather seats looked and felt like PVC. The whole car shuddered every time the stop/start cut in. Finally to kit it out to the same standard as the Lexus would have cost me several thousand pounds more. I loved the look of the Merc coupe, but the back seats are for hobbits only (so what did I expect?). The ride however, was very, very hard.

I sometimes wonder whether the BMW and Merc brands think they are doing us a favour. I've tried to tolerate the BMW superiority attitude and still never managed to like one enough to buy.

I did buy a Merc CLK a few years ago and the dealer attitude was as if I was lucky to be allowed to buy one. When I returned it at the end of the PCP contract (guaranteed residual nowhere close to the trade in value) Merc finance boarded on fraudulent in what they told me was wrong/damaged.

Let's hope Lexus don't let us down with the 3rd Gen IS. I personally don't think they will.

Roll on 1st September!

[Tel]

Lexus Philosophy is to "pursue beyond expectation" & their JD Power Stats prove they are successful year on year across the Globe.

Nothing more to say!

Tel

[Exiled]

This will be my first Lexus, and their reputation for quality and reliability were big factors in my decision. My experience so far has been very positive, from the first visit to the showroom to collect a brochure, through several test drives and the ordering process. I have found my local dealer to be extremely helpful and pleasant, without being in any way pushy. They have let me have four test drives (one short, one long in a Premier, and one short and one long in an F Sport. At no time did I get the sense I was being a nuisance.

I have had two Audi A6's in the past, the last being 10 years ago. My local Audi dealer gave me such appalling service both in terms of fixing faults on my last car, and in fixing a test drive on a new one, that I swore I would never set foot in an Audi dealership again - and I haven't.

As well as test driving the IS300, I tested a BMW328i GT. The BMW dealer sent me out in a car which had an almost empty tank - as I found out after 3 miles when the low fuel light came on. It was the first test drive I have had where I had to put my own fuel in! I had asked for a quote to be ready on my return, which it was. The salesman said "we have only quoted a low trade in price for your car because we have taken £2000 off the list price of the new car". I questioned if this was in addition to the £2000 deposit contribution being offered on BMW's website. This threw him completely - he could not answer and claimed he knew nothing about the offer on the website. When I asked him to bring up the BMW website on his computer, he was unable to navigate around it. I never did get a satisfactory answer out of him. I still can't decide if he was an idiot or he was trying to bullsh*t me.

I also went to the Mercedes dealer to arrange a test drive on an E200 coupe. After two visits and several phone calls, (and they never returned my calls) I e-mailed Mercedes UK head office to see if they could help. After 48 hours, I got a response: "see your local dealer". On my third visit, I finally got to do a test drive. However, I really got the sense they weren't that bothered about selling me a car.

Today, the Lexus dealer came to my house to complete the final paperwork on the IS, as I could not get in to the dealership. I have ordered winter tyres to go with the car, and I queried if I had to collect them at the same time as the car. "Oh no sir, we will store them for you. At the end of October, we will fit them on your car free of charge, and then store your summer tyres. In April, we will swop them back, again free of charge." I was very pleasantly surprised.

For the record: I loved the performance of the 328i, but I did not think the handling was any better than the Lexus. Ride quality was inferior, and the car was noisier. The dashboard looked like it was made of recycled cardboard, and the leather seats looked and felt like PVC. The whole car shuddered every time the stop/start cut in. Finally to kit it out to the same standard as the Lexus would have cost me several thousand pounds more. I loved the look of the Merc coupe, but the back seats are for hobbits only (so what did I expect?). The ride however, was very, very hard.

I sometimes wonder whether the BMW and Merc brands think they are doing us a favour. I've tried to tolerate the BMW superiority attitude and still never managed to like one enough to buy.

I did buy a Merc CLK a few years ago and the dealer attitude was as if I was lucky to be allowed to buy one. When I returned it at the end of the PCP contract (guaranteed residual nowhere close to the trade in value) Merc finance boarded on fraudulent in what they told me was wrong/damaged.

Let's hope Lexus don't let us down with the 3rd Gen IS. I personally don't think they will.

Roll on 1st September!

My local BMW dealership is very good, it's well run with only a very slight superiority complex which I find easy to tolerate and somewhat amusing, it's the result of low level brainwashing.

The problem for me is the cars don't do it for me either, I know the are well built, reliable, comfortable, quick, good to drive and in lots of areas difficult to fault but to me they all look the same, you see a saloon coming towards you and you cant immediately tell if it's a 1,3,5,6 or seven, there's no individuality.

Moving on to Mercedes, oh dear, an Arthur Daley experience, sent me out for a test drive with an empty tank, among other things. The dealer is part of a large national group and are the exact opposite to Bmw but they beat them hands down in the superiority stakes.

[Argento]

DJP, congratulations.

I'm sure you've made the right decision.

"...an F Sport in Sonic Titanium with full Rose leather interior and nav system."

That sounds really good.

The bit about "how many sleeps" made me chuckle!

Keep us updated on how you find the car.

I'll bear that Croydon dealership in mind.

We get down to Woking sometimes.

Not far from there I know.

Argento

[petayV8]

I

Don't think I'll be buying another Lexus , not after this 220d and the poor service from Lexus Birmingham . Thought I'd give lexus a go but They really are nothing special and neither are the rob dog dealers and "service" departments.

You've obviously not had a good experience, and without wishing to start anything I don't think the 220d was Lexus's finest achievement. In my experience Lexus have been immaculate and its the first time in 30 years of motoring I've bought the same make twice, let alone in succession.

I went into the dealer today to sign the final papers etc and mine is sitting in the showroom looking absolutely fantastic. Don't know how I'm going to get through the next week though!

I had a good experience buying it , free coffee and all the bull , good deal etc. 3 years old with Just 24k on the clock I didn't expect to be told just 10,000 mainly motorway miles later all my brakes including discs could do with replacing , needless to say I was not impressed . I'm an contract engineer with JLR Powertrain not some numpty who wouldn't know how to open a bonnet , I've never worn a set of discs out on any car in near 40 years of driving .

I don't like being had for a mug , I was also told the current discs were not genuine Toyota , so they had already been changed before 24k !!

I do however have a deep seated loathing of Garages, Dealers call them what you like , having worked at a main dealer , during part of my apprenticeship .

Lexus having pinned their hopes on hybrid , rather than diesel have sort of helped make up my mind that my next car will be a Jag XF . I won't be buying a BMW, having worked for them and being made redundant so I just couldn't do it. Audi are just a VW.

There again I may buy an Accord , having previously had 3 Rover 600's which were bullet proof

I agree - If you want diesel Lexus isnt for you

[Silver Arrow]

The winter tyre thing surprises me - on the GS I asked and was told that the first swop over was free, then £70 each 6 months to store/swop them over (so £140 a year), so if I was you I'd check that out!

[Lexmanic]

Tremendous. There should be a law requiring F-sports to have a red interior; and you can't go wrong with any of the Lexus greys/silvers.

Assuming you're over in GB, you get the new reg too - on a car which will be highly exclusive.

Health to enjoy!

Thanks Ian, I'm in Croydon Surrey and can't compliment the dealerships enough over the last 5 and a bit years of ownership.

I've been following your posts with great interest too, and really pleased you are enjoying yours.

Happy motoring!

Lexus Purley Way? a friends father works there & she gets a new contract car each year

[DJP]

Tremendous. There should be a law requiring F-sports to have a red interior; and you can't go wrong with any of the Lexus greys/silvers.

Assuming you're over in GB, you get the new reg too - on a car which will be highly exclusive.

Health to enjoy!

Thanks Ian, I'm in Croydon Surrey and can't compliment the dealerships enough over the last 5 and a bit years of ownership.

I've been following your posts with great interest too, and really pleased you are enjoying yours.

Happy motoring!

Lexus Purley Way? a friends father works there & she gets a new contract car each year

Yep, that's the one. Lucky girl!