Ipod Classic 160Gb Freezes

[MarksaCox]

Hi, I waited 6 months for my 2014 IS 300h F Sport and it was worth the wait. It's exciting every time I sit in it.....

But I have one small issue. When drving along listening to a libray of approx 22,000 songs on my iPod Classic 160gb the device constantly freezes and I have to pull out the USB connection and reset the device. I have tried reducing the number of songs stored gradually and now down at 7000 and it is still happening. It happens at least twice or three times a day.

Anyone got any suggestions or solutions?

Thanks...

[DJP]

Mark, I bet that 6 months crawled by! Looks like a Sonic Titanium same colour as mine? Have you checked with the dealer whether the car has the latest software update? As you'll see from some of the posts there have been a number of issues, including freezing audio/dropouts etc.

Mine was ok via USB but with Bluetooth stopped after 5 mins and I had to press play on the Iphone to restart. The first update solved this problem.

[MarksaCox]

Hi DJP, thanks for that. I will check with them on Monday.

Yes longest 6 months ever... Sonic T... very happy with mine otherwise...

[Rillo]

may be related to

http://www.lexusownersclub.co.uk/forum/topic/92437-ipod-crashingresetting/

[ColinBarber]

may be related to

http://www.lexusownersclub.co.uk/forum/topic/92437-ipod-crashingresetting/

possible but the IS should be using its Gracenote database for the album art rather than anything embedded into the audio tracks.

[Steve44]

Not so, there is an option to use iPod album art or the gracenote database or just turn it off.

[MarksaCox]

Thanks for the replies. I tried that but no joy. I could not get past the fourth song on my iPod without it freezing. I turned off all the artwork options in the car.

BUT..... I think I have it now.......

I found a forum that mentioned the artwork stored on the device. So I opened the iPod on my computer and in the hidden folders on the device I found another folder of artwork. I deleted everything in this off the device. I am now on track number 19 and no freezing or crashing so far. Fingers crossed tomorrow will bring further good news.

Thanks all who write on these forums, there really is some great helpers.

Sent from my iPad using Lexus OC

[DJP]

That could be the solution for many then, let's hope so!

Sent from my Iphone using Lexus OC

[Blisteringblue]

Personally, I've gracenote off and ipod art on, gracenote was bringing up just pictures of the artist? Also I manually add my artwork to my music I don't let iTunes do it automatically.

Good find though.

[MarksaCox]

Update: 60 songs played, no freezing, no skips and no reboots required... Wow.... I am happy now...

[MarksaCox]

Update: no issues since I disabled and removed the album artwork. iPod works now without any freezes or

I am happy now, Music without issues. Lovin my 300h.

Sent from my Iphone using Lexus OC

[SpennyUK71]

Hey Mark, many thanks for your advice, this has fixed my iPod problem also!

Sent from my iPad using Lexus OC

[MarksaCox]

Excellent. Glad I could help!

Sent from my Iphone using Lexus OC

[DYKWIA]

I had the same problem - using 160GB Ipod with over 20000 tracks and artwork - I tried a few things but still had the problem until (3) which fingers crossed seems to have done the trick

(1) Turned Artwork Off in car media centre - problem came back pretty quick

(2) In addition to (1), deleted artwork off ipod (enable disk use in itunes when Ipod is connected, then in Windows Explorer find your ipod drive there should be a folder called "ipod control" (it may be hidden) open it and there should be one called "Artwork" - open it and delete contents. This worked for a couple of weeks then the ipod froze again.

(3) In addition to (1) and (2) I also changed the USB connector cable from a cheap extendable one I brought for 2p on eBay back to the original apple cable.

Since then for the last couple of months I've had no issues and haven't had to reduce the number of tracks. What you need to remember to do is every time you synch your ipod with Itunes it will recreate the Artwork folder contents (see (2)) - just redelete them.