Leaderboard

Whilst I align with your sentiments regarding MG I don't agree that Hyundai/Kia are "AWFUL". Ten years ago that may have been the case but the range of cars that they produce today are at the cutting edge in terms of design and recognised as such by the car buying public who are seeking above all, reliability and value for money. I have driven various Kia models from the Picanto to the EV6 and have been impressed by the quality. Indeed I came close to purchasing a EV6 to replace my Lexus NX300h two years ago but range issues eventually overtook my enthusiasm for what I considered to be a superb car that was almost on par with Lexus in terms of build quality.

I’ve never been able to insure my car with LV as they only insure green cars, my last one was silver and the present one blue.

Worst decision I ever made: buying an RZ. Best decision I ever made: Buying on a 2 year PCP so they can have the overpriced piece of junk back next May

I have just purchased this one, and "properly" joined the club!

I believe this engineer explains exactly why the noise happens at exactly 15:00 minutes in his video : https://www.youtube.com/watch?v=9GWKBbEMCC4

Hello everyone. Became an LBX driver at the end of March. Fortunate enough to have a Dealer prepared to sell a showroom car which exactly met spec and colour we were looking for and therefore avoided the 3 month wait of a factory order. Early days yet and haven’t driven many miles but so far delighted with the car.

Collected my Honda E:Ny1 yesterday, nice drive home and still some battery left. Sad to leave the nx at the Honda dealer but that’s life. To rank my previous cars I would say the LS400 was best, LS430 next, then NX followed by GS300, IS300 then IS200. The most exciting was the Lexus Club events in the mid 1990’s. The Honda is superb, dealership not so good so far. Paperwork took a little time to match the deal we had agreed! Told me I could match the MyHonda+ app with my car at home, then find it needs a Honda mechanic with access to Telematics the first time. Then find the flat tyre compressor is missing from the boot. To be fair they have dealt with these issue very quickly. Likes over the nx. Really huge infomation screen. Touch screen instead of that crazy Lexus touch pad. Wireless Apple CarPlay, Apple Maps full screen top, Apple Music in the middle and dedicated air conditioning below. Genius. NO ENGINE NOISE during acceleration, just a quiet whoosh. Lights come on with fast wipers automatically. Doors close as quietly at the nx. Look and feel quality 99% of the nx. No visits to petrol pumps. Free servicing. Yearly safety inspections. Transmission checks at 100,000 miles, battery and control checks at 150,000 miles. Dislikes. Not a Lexus, I’ll miss the coffee at Lexus Milton Keynes. I know I’ll miss the attention to detail during servicing. Lexus Sheffield and Milton Keynes were exceptional. The around 200 mile range of the Honda won’t be an issue with our current needs. The RZ ev was too big and just too expensive. The UX ev too small and too expensive. Leaving mainly because our driving distances have reduced but the risk of theft has been a factor. If it doesn’t work out I’ll be back.

The gov't will not intervene because they don't give a toss about us. It is gradually dawning on me that I should leave the country ( after 20 yrs in France one gets a better perspective on different gov'ts ). I just read today that Labour intend to tax us even more now that they are confident in winning they don't need to hide the bad news anymore. The only choice is to get out and live in a country that will not fleece ordinary working people - Maybe Portugal? Must do some research before we leave.

We passed a tipping point a few years ago - the majority of the UK population now get more from the government in public expenditure and tax credits / benefits than they put in. A smaller and smaller top slice of the population are paying for nearly everything. The top 10% of earners pay more than 50% of all income tax. The top 1% pay 28%. And 40p? Top rate of tax is 45p plus 2p national insurance - meaning 47% of every £1 earned disappears. And if you’re lucky / unlucky enough to earn between £100k and £125k, your marginal tax rate is *60%*. It’s a small miracle anyone still works hard and pays taxes. I am however very grateful for anyone who buys a new car - as without those purchases, there’d never be any used cars for everyone else to benefit from…

The answer for you GMB may well be to not spend £ 70k on a ‘silly thing like a car’ and drive a 12 year old car, but if I can afford it - which I can and did, then who are you to sit in judgement. The point of the post was about EV values

I was given a VW Polo once when my LS400 was accident damaged. Once I got the LS back I put the Polo in the boot, took it to the local recycling centre and put it in the scrap metal skip.

European ports are completely full with Chinese EVs. Hamburg, Zeebrugge, Antwerp, Rotterdam and so on. Previously cars were unloaded and then disappeared to the end customers mostly through dealers. The Chinese have a different approach they just use those ports as storage area. Some cars have been there for 1.5 yrs. Chinese manufacturers get paid per car by the Chinese government so keep producing my friends happy days and who cares if nobody buys them ?! Demand for 2nd hand ones is very low out of consumer fear. What are you buying? what is the state of the battery? High electricity prices make EVs as expensive as petrolcars? In most countries you pay roadtax based on weight and that is much higher with a battery? How about value will they continue depreciating like crazy? From the model you are interested in for sure there will be newer versions withmore range faster charging so why buy this one? In short there are too many uncertainties for private buyers. Like before the market is driven by companycars only.

No, the insurance companies just want to cheat and rob you. It's obvious innit?

I found a good solution for carrying muddy bikes inside the car… use the wife’s car 😆

Sounds fair... Except I have an SE-L so there's not a lot I can do about that. 🤣 That's the thing with old barges, once you have got yours up to snuff it's generally ill-advised to trade for another as you'll be inheriting an unknown quantity. I'll probably just end up doing what I can within the confines of the spare wheel well. I replaced the access hatch for the rear a/C filter as one of the clips had broken and it made me ponder if I could use it for other stuff. Whilst it's not useful for everyone, I've found the SE-L is a great family roadtrip machine though, I love sitting in the back with my daughter whilst Mrs D chauffeurs. The coolbox is decent enough for keeping cold beverages at hand too. A/C powered coolboxes are never as good as a proper fridge but I'd say this one is better than the ones I've had in the front of various cars, presumably because of the rear a/c unit. Only problem is fitting all the luggage in around your legs, sort of tempers the luxury vibe somewhat 😋

Not adding much to the discussion, but I've always felt its a bit miserly and penny pinching working out tyre cost, miles per gallon and "I can change my own oil", after all you're buying at £40k+ luxury branded car! Fill up when needed, replace tyres when they reach the legal limit, service as required. Enjoy your premium purchase and relax. If I wanted to worry about all those trivial things I'm have bought a JAAAG, and an AA rescue subscription 😂

Changed my car to LBX on my policy with Dial Direct and paid £442.82 including RAC and Motor Legal Protection. As I was lucky to get my car within a couple of days of making the deal, I didn't bother getting any other quotes.

Mate we can't get them as far as Rwanda so Mars is a none starter. We should be talking to the Danes about using the Faroe islands ,much more accessable, but as Scott says' "the sun ain't going to shine anymore" for them. Better still use the Falkland islands then let Argentina have them back in a few years time! We've done it again EV values to ?

I thought i'd start a thread based around the CANbus fix through Lexus. Personally, i'm very disappointed in Lexus. I know they are not the only manufacture to be troubled by this, however, over the years, I have avoided getting an RX due to CAT thefts, and this is something else which is just tainting the brand. I fully acknowledge that they cannot contact every owner as DVSA do not consider it to be a safety issue, however, they could easily have sent a letter to anyone who has had their vehicle serviced in the last few years with them. Annoyingly, this fix is going to be chargeable. If anyone has had it, could they state how much it has cost them? My nearest dealership is an hour away, which means that if this fix is completed, it will take most of the day to complete. My concern is, however, that this is still going to have an impact on these cars. Once this fix is put in place, how will an opportunist know it's not worth their time without dismantling your bumper as a fix has been completed? Maybe a window sticker is needed 😉

Dichotomy? I had that in a restaurant in Paris with pommes frites many years ago. My wife preferred the Andouillettes. Now they are a really horrible thing. A bit like the Tories but smellier..

Personally for the most part, I’d say as far as world governments go, we’ve got a pretty good / reliable / charitable one (in fact, maybe being too charitable at the wrong times is part of one of its major flaws!). Not a perfect government at all, but objectively one of the “best”. That’s not excusing their ***** ups! look at Venezuela… Russia … China. The electric car stuff, sadly, is bowing to pressure from eco activist groups and an idiotic (my) generation and below making outrageous demands, crying about this horrible world they’ve forcibly been born into, blaming the old generation for climate change, and then making stupid statements like ‘just stop oil’ and expecting that if we all are forced to drive EVs, the problem will go away. I fear it’s governments trying to appeal to said groups and ideas that leads to these silly laws and rules, not just here but in the EU as well since we’re fairly in sync with the whole .. 2050..2035..2030..2035 dates on it 😞 At least we’ve realised it this far before any of those dates have come, that’s a positive at least. as for voting day, I dare say the long spell of Tories probably comes down to someone with the initials of ‘JC’ being so god awful, that even their mishaps are a drop in the ocean compared to what that jack@ss would have done…. Getting his photo taken with terrorists and promising to decommission our deterrents…. Can you really blame any one for voting Tory?! 🤣 (I hope you get my point, not defending their mistakes but just trying to poke some fun at the other choice we had). I wish we had more credible choices at the polling stations. still, if you ever feel bad about the Labour vs Tory situation, have a Quick Look over at Northern Ireland, we’ve got a real **** show going on here with politics 🤦‍♂️

Since the Israel/Iran fracas looked like kicking off there was a spike in Crude Oil prices. The profiteering b@stards at all of the petrol refineries and stations IMMEDIATELY raised their prices, even though it takes weeks for the oil itself to filter through the system. Then the "crisis" evaporated fairly quickly but of course the profiteering b@stards have yet to reduce the prices at the pump. Since we have an ineffective, spineless, pro-profiteering government I don't see any of that changing any time soon either.

Speaking solely for myself, I'm 28 and have just been given a fairly high spec new 'Vauxhall Grandland' crossover thing as a courtesy car. This only reaffirms to me that unless it's a proper, stable, large 4x4 like car - I don't want it. I drove a relatives old Vauxhall Zafira and later, Peugeot 2008 (before they got ultra stylish) and this is every bit the same car underneath, a big, empty space, van with more stylishly rounded edges, and it handles that way too. I have no interested in these 'crossovers', they are just modernised people carriers to me. Perhaps Lexus and some of the more premium / more expensive brands drive better? (Scored out more expensive, because this Vauxhall monstrosity cost the same as a Lexus UX!) Toyota going for the 'crossover styling' makes sense to me even with the Aygo 'X' and the Yaris 'Cross' / Lexus LBX. The closer they can keep it to a hatchback / lower and better handling, the happier I'll be. Cars can be 'normal cars' and still easy to get into, look at city cars with tall profiles like the Fiat Panda etc, those are very easy to get into and favoured by older people. Equally (more so in mainland Europe) young people don't see the stigma of them being old people cars as much, they're used / appreciated as flexible young family cars too on a shoestring budget. All of this SUV styling and 'crossover' stuff other than for the Motability scheme buyers who probably genuinely do appreciate the space and the ride height, I think is more the mainstream car makers forcing it on us all, because there's simply no other way to hide the batteries in the EV powertrain configurations elegantly. Now that the CT is gone and not being replaced, the LBX is probably the next model for me to graduate to down the line. If it's closer to a hatchback than a crossover / MPV, I'm happy with that. I hope it sells. Although I know a couple of people I know who drove and loved various regular Yaris models over the last 20 years test drove the Yaris Cross, only to go for a Corolla in the end up as it drove noticeably better / more refined. I wonder if the Lexus refinement solves that (albeit, at a cost)

Right. I just simply compared it with UX model 2020. The main reason I upgraded to NX was that I wanted something bigger and more spacious specially the boot and rear seats.

Tel,Thank you quite strange after asking you the question. I just took a call from the Lexus dealer who had given me a date of 10th May, he informed me my car has just arrived on a transporter today 21st of April into the dealer. I asked him to confirm it was indeed my car….he said yes…..strange but true. ( Premium Design Plus )

Make no mistake the elitist powers to be will enforce EV market through by a gradual though quite quick penalising of ICE ownership. One way or another. The EV market may look f***** now but these manipulators will not be giving up even if it means blatantly lying about CO2 or failing to mention the devastation to the environment of EV production (eg lithium mining, ridiculously incapable grid charging capacity)

You know when you feel a dinosaur? When your five year old grandson can operate the satnav better and faster then yourself ( without any form of explanation whatsoever) !!!

In a way Top Gear did us owners all a favour with their review keeping used price of SC's low and affordable for those of us who dared to take the plunge and buy one of these wonderful cars.

My Car is off Singapore on the Opel Ace Container Ship. Chuffed. Tel

Youtuber has a 3 year old porsche taycan (electric) and paid over £100k new. Went back to the same main porsche dealer as he fancied a p/x against a new 911. 'Sorry sir we have too many Taycans in stock we can't sell so no we won't take a p/x'. On enquiring if they could how much would his car be worth 'around £42K sir'. When asked what would happen if his battery fails 'well that would be £42k plus £7k labour' Do the maths on that one.

Was away on holiday last week so a couple of 80 mile journeys completed. Definitely quieter than the NX, more relaxed ride (possibly due to longer wheelbase) and certainly a Lexus where you simply waft along. Seat comfort similar to NX. Definitely a bit thirstier (as expected). Hopefully temperatures will rise which should improve ev range. 660 miles on the clock and still got quarter of a tank. Once I refuel and calculate the electricity consumed I will report on overall mpg.

I think the Honda deal is better value😁. But hang on, the wild flower seeds offer sounds eco friendly and they might not be weeds? Hmm... it's a difficult choice. 😴. After thinking very hard ( it hurt a bit ) I think the solution is go for the Honda and buy your own wild flower seeds from home bargains for 99p.

Good Morning everyone, I am new to the forums and new to Lexus ownership 🙂 Recently got myself a Lexus GS 250 (2012 Luxury ML) with about 76K miles on it and full service history from Lexus. Enjoying it so far. Is there anything I need to look out for from a maintenance perspective going forward or any recommendations please do let me know. Glad to be part of the forum and hope you all have a great day ahead. IMG_7643 (Edited).HEIC IMG_7676(1).HEIC IMG_7696 (Edited).HEIC

My multi-car renewal quote from LV has just gone up by 40%... 😞 The UX250h element went up by +80% compared to +22% for each of the other 2 cars. Nothing had changed - no claims, no convictions; just no claims bonus increased by a year and cars all a year older... So I thought I'd shop around with multi-car providers I'd used before. Admiral wanted +52% more than LV!! Aviva wouldn't cover... despite emailing me and inviting me to get a quote! We need these security upgrades - and insurers need to know they are fitted!

Today the mileage for my 2004 SC430 reached 10,000 miles. It will also be 20 years since it was first registered on the 1st April 2004. So that is an average of 500 miles per year and I have done a little more than that since purchasing it from the first owner when it had only done 7600 miles. In my ownership it has been as good as gold needing only a new battery. I am hoping that driving it a bit more the headlight levelling system will sort itself out as today it was back on at first but then went out after a couple of miles and stayed off. I do have an annoying little rattle which seems to be coming from the roof behind the passenger seat which when the weather gets better I will look to solve. I am looking forward to many more years of ownership.

Always put a cap of £60 a night max, averaged out.

It sounds like a 'head or heart' thing. Just going by the figures, especially the difference in the insurance group, head says Yaris Cross. BUT the Lexus name and quality, I expect the heart and LBX will win. Best of luck, whatever your choice.

Just to note the OP hasn't been back once to check the replies ............ in 12 days ! Malc

There are plenty of reasons why an accurate time frame cannot be given for product delivery. Delays in R&D, testing, manufacture, international shipping, local distribution, availability of tech to train/instruct on how to install, just to name a few. Even with all that sorted you still have the challenge of customer availability too!

I have had my RX 450H+Tacumi now for 3 weeks and am just about up with all the new electronics. The iPhone connectivity was a very attractive one and I read up on all the different functions. However, 1 function is not well known. I had locked the car with the Key and was sitting in a cafe across the road. My daughter wanted to get something from the car so I used my iPhone to unlock it. I didn't work. So I tried many time when I got home and it still didn't work. I then noticed if I locked it with the phone and not the key, it did work. A call to the garage confirmed that was the case. I still have lots of issues with the iPhone interface which I am told needs a visit to the Garage ti fix.

Hi everyone, I have always wanted to buy one of these beautiful cars and now i have!It’s clear many love them and in equal measure a lot dislike them but i find them a very attractive looking shape!Mine is a 2004 model with 95k on the clock and is in a very good condition!Looking forward to asking you guys and gals some questions!😁

Lexus Glasgow have a UX 300h in their showroom: Lexus Scotland Facebook - UX 300h

That's one hell of a driveway

Breaking in your new Lexus To extend the life of the vehicle, observing the following precautions is recommended: ●For the first 186 miles (300 km): Avoid sudden stops. ●For the first 621 miles (1000 km): Do not drive at extremely high speeds. Avoid sudden acceleration. Do not drive continuously in low gears. Do not drive at a constant speed for extended periods.

Regarding MG. Had previously leased cars for my wife, the last one being a Mazda CX5. When the rental term came to an end during the latter days of Covid and when any 2nd hand car was fetching silly money the only new car (apart from a Hyundai i10) was a solitary top range MGZS auto on PCP with 0%. So either do without or go for the MG. So some years later it's still here having covered less than 6k miles and it's not a bad car.The steering is precise, the sat nav and heated seats are good, it's shod with Michelins and has been reliable. Will I pay the £9.5k option to buy? I really don't know. But as a cheapish runaround it's been fine.

eCVT on RC/IS is less dealbreaker to be fair, yes it still drones at 4000RPM or so when you on middle of accelerator, but it revs up if you push it to the floor, or if you go in FSport+ mode fake "upshifts and downshifts" are both instantaneous and satisfying in the bends. I guess if I would improve anything on it, that would be that in Fsport+ manual mode I would make it to keep the "ratio" that you have chosen for longer, or even forever. Currently, it keeps the ratio I don't know... maybe for 30s or for 60s, so sometimes what happens is that by the time you go from one turn to another it goes back to D and drops the ratio. So for example you playing around with paddles on eCVT before the bend you change to "3rd", then "4th" in the bend and you already see another bend, so in such case if you would be in real manual car you stay in 4th, rev it to the limit and before next bend maybe change back to 3rd again... what happens on eCVT is that when you rev out the 4th and let's before the bend with intention with braking a little bit and changing to 3rd the gearbox simply goes to D and sets probably ratio equivalent to 6th, so now you start braking and instead of expected 1 click to go to third, you have to change ratio 3 times. I mean it works like poorly optimised automatic gearbox in this sense, but all that is software and when it works it actually mimics DTC quite well, the only problem is that short memory where after 30s it goes "WTF is going here - I am economy car and 4th gear at 60MPH is not economical, let me fix this". So really the fix would be simple software update where FSport+ and Manual would mean no auto upshifts and it would be in manual mode as long as you keep it there, not just for some arbitrary time. Well the second problem is what engine that eCTV is matched to. GS450h for example is still great car to drive despite eCVT, because drone from nice V6 is not so horrible, drone from pesky 4 cylinder in 300h is much more annoying. But apart of that eCVT in Lexus is one of the best systems where I would go as far as saying I almost like it. In summary - mate it to V6 and make manual mode real manual and the rest is good already.

I did enquire about this and was told that it was not needed on the ES300 as cay theft was not a issue (I have since found out that they just take the whole car), but can you trust a salesperson?

Amazing. Can you get me on my insurance at a fair price?🤪

Wish I was. Probably will be unaffordable in 2026. Should have read 2016.

We take the issue of Toyota and Lexus vehicle theft very seriously. We are continuously developing technical solutions to make our vehicles more secure, to help reduce the risk of theft. An enhanced security hardware system was introduced in October 2021 on the latest models targeted by criminals. Since which, we have seen a significant drop in thefts of those models. For older models, we endeavour to create solutions that can offer enhanced protection to our customers. Following significant investments by Toyota GB, in line with that of other vehicle manufacturers, newly developed official Toyota and Lexus security hardware components will very soon be available to fit to those targeted models registered before October 2021. Following communication from Lexus in the coming weeks, owners should contact their local dealer to arrange free of charge fitment. Customers can already speak to their local dealer about the fitment of a protective plate to block access to the vehicle’s electronics. This is a nationwide customer care offering. As a vehicle manufacturer, we can never completely eliminate the risk of vehicle theft. This is an industry-wide issue, concerning all vehicle manufacturers and affecting the most popular models first. In order to further reduce the theft risk, we regularly collaborate and share information with insurance associations, police and law enforcement authorities, theft prevention experts and other key stakeholders around the world. This enables us to understand new threats and techniques used by thieves and develop more secured systems. Alongside our efforts, we urge those authorities to focus on reducing the number of thefts. We would also like to see action taken that leads to the end to the online sale of devices used by criminals to steal cars without using the car keys, as these devices serve no purpose other than a criminal one. How do thieves manage to steal cars this way? The thieves disconnect part of the headlamp and use a malicious device to send signals to the control CAN bus (the communication ‘backbone’ within a car) that allow the doors to open and the car to start without the key or remote control. Thieves need to: Purchase a relatively expensive rogue device (third-party ‘emergency start’ device which costs around £2,500 – £4,000 each) Gain physical access to the vehicle’s CAN bus communication wires for an uninterrupted period. The third-party ‘emergency start’ device has the capability to initiate an exploit in the following manner: Once connected to the vehicle’s CAN bus communication wires, the third-party ‘emergency start’ device can send a prioritised series of CAN signals to bypass the vehicle’s security and immobiliser systems, which could allow a thief to unlock the doors and turn the vehicle’s ignition ON. The third-party ‘emergency start’ device is then disconnected. At this point a thief can enter the vehicle and start the car without the key What is Lexus doing to prevent these types of attacks? Lexus takes the issue of car theft very seriously. We are continuously developing technical solutions to make our vehicles more secure to help reduce the risk of theft. In the UK market, an enhanced security hardware was introduced in October 2021 on the latest versions of the models that had previously been targeted by criminals. Since then, we have seen a significant drop-off in terms of successful thefts of those models. For older models we endeavour to create solutions that can offer enhanced protection to our customers. We cannot divulge the precise nature of the imminent security enhancement; should we do so we risk offering information into the public domain that could be of interest to criminal parties. The intention is to make the security enhancement available to all vehicles where a countermeasure is available. In October 2021 (introduction of NG NX), a new security platform started to be rolled out. There are no reports of theft using the CAN bus injection method on any model with the new platform. What models are known to be targeted by this issue and are newer models affected? The model primarily targeted is the Lexus RX Gen 4. Other models have also been targeted. Which Lexus models can be fitted with the enhanced security feature? It can be fitted to previous generation RX, NX, plus ES, LC, LS, RC, GS, UX and UXe Which models are affected by year? Lexus models Affected years/months Lexus LC / LC-C 2017/03 – 2024/03 Lexus RC 2017/03 – 2024/03 Lexus RX / RX L 450h 2015/10 – 2022/10 Lexus ES 2018/10 – 2024/02 Lexus GS / GS-F 2015/11 – 2020/11 Lexus NX 2017/09 – 2021/10 Lexus LS 2017/10 – 2022/09 Lexus UX / UXe 2018/10 – 2023/12 When did Lexus first become aware of the vulnerability in the security system? It is not so much vulnerability of the security systems but more so the growing rise in criminal gangs targeting vehicles for ‘cannibalisation’ and / or complete theft. Instances appear to have been rising significantly from 2019-2020. There are many factors involved and at a global level. This includes parts of the world experiencing parts shortage which results in targeted thefts to supply vehicles and/or parts sent to countries experiencing trade restrictions. When is the enhanced security upgrade going to be available and will it be free of charge? Exact timings are still to be confirmed. We anticipate being able to advise the Lexus Centre network with full details before the end of April 2024. The required enhancement needs to be carried out at a Lexus Centre. Costs are under review and customers may incur a nominal charge. Are new models such as the LBX targeted by thieves? While no car can be considered 100% immune to criminal intent, more recent models are equipped with enhanced security systems aimed at deterring CAN bus type thefts. Given that the rise in this type or car theft has been known for several years in other countries and is growing in the UK why wasn’t I told about this? Lexus takes the issue of car crime very seriously. To protect customers’ vehicles our approach is not to disclose our vehicle theft analysis data. The sharing of information could enable thieves to find ways to circumvent anti–theft technologies or make some models particularly attractive to some thieves and unnecessarily vulnerable to attack. Why are Lexus owners not being invited to install protective plates to their vehicles and why were they only supplied to London Centres? Lexus offers a free of charge VPP (Vehicle Protection Plate) to any RX450h customer. Every Lexus Centre across the UK has access to this part. Parts were issued to London Centres in the first instance in line with where the demand has occurred, but all Centres can order the VPP. The strategy is however, to focus attention not to the roll-out of the VPP but to a sophisticated vehicle enhancement. What is the countermeasure and the plan moving forwards? We are continuously developing technical solutions to make our vehicles more secure and reduce the risk of theft. An enhanced security hardware was introduced in October 2021 on the latest versions of the models that had previously been targeted by criminals. Since then, we have seen a significant drop-off in terms of successful thefts of those models. Also we are able to supply and fit a VPP (Vehicle Protection Plate) to targeted RX models We endeavour to make available another solution that can offer enhanced protection. Details will follow in the coming weeks. This will be communicated to the Lexus Centre network, which will also be responsible for fitting the enhanced security solution. Why is there no recall for vehicles susceptible to the CAN bus attack? Recall announcements in the UK are guided by very specific guidelines as drawn up by Driver and Vehicle Standards Agency (DVSA). To qualify as a recall, the issue must relate to a safety or thermal type issue where there is potential for injury as a result of vehicle manufacture or component failure. Only in these such circumstances can a recall be announced. In recall circumstances, the DVSA will provide manufacturers access to ownership records for purpose of communication. Instances of theft do not trigger a recall. Will Lexus pay for damage caused by an attempted theft? No. This will need to be addressed by the customer and the vehicle insurers. While we understand theft or attempted theft can be highly upsetting and, in some cases, a costly experience, in such instances customers are first and foremost victims of crime. Lexus does not cover costs associated with criminal activity either under the terms of the warranty or as goodwill. What is the position with insuring affected models? As a manufacturer, we stay close to Lexus Insurance colleagues and indeed all motor insurers. We are aware that in many cases, insurance premiums might have increased as a direct result of vehicle crime. We need to refer you to your insurer for further comment. https://mag.lexus.co.uk/lexus-uk-statement-on-vehicle-theft