Lexus Completes Clean Sweep At Auto Express Awards

Wednesday 12 August 2015

By James Mosley @jamesmosley182

Lexus Completes Clean Sweet at Auto Express Awards

Lexus has managed to score a trio of top awards in this year’s Auto Express Driver Power Survey.  Not only have they already won the coveted Best Car and Best Manufacturer awards, but they have now secured the Best Car Dealer award for the third year in a row, finishing ahead of sister brand Toyota who still came in a very respectable second.

On top of winning the three top awards, Lexus were actually awarded a total of seven awards from this years survey, which scored the results from a comprehensive survey of over 61,000 car owners in the UK.

Auto Express reports “Lexus dealers have led the way in Driver Power from the start in 2002 and the company’s European luxury rivals could learn a thing or two about customer service by visiting a Lexus showroom.”

Richard Balshaw, Director of Lexus, said: “This award completes an exceptional year for Lexus in the Driver Power survey. These achievements are thanks to great work across the full spectrum of our activities, from introducing exciting new models such as the NX and RC F, to connecting with our customers and constantly improving the service we deliver at our dealerships. We take nothing for granted and will continue to invest in doing even better in the future.”

Not a company to rest on their laurels, Lexus is also beginning to roll out a new look showrooms to its 45 UK dealerships after running a pilot scheme at its dealership in Guildford. Lexus says that the new look will appeal to its style concious customers who appreciate the contemporary designs that Lexus already feature heavily in their cars. Along with physically changing the look of areas of the dealerships such as the customer lounge and vehicle hand over areas, new digital tools are also going to be added to help staff deliver an even better and more personalised service.

The full list of Lexus’s 2015 Driver Power awards: –
– Best Car Dealer
– Best Manufacturer
– Best Car – third generation (current) Lexus IS
– Best Compact Executive Car – third generation (current) Lexus IS
– Best for Ease of Driving – third generation (current) Lexus IS
– Best for Seat Comfort – second generation Lexus RX
– Best for Build Quality – Lexus NX

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