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m'ladys husband

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  1. You are of course absolutely right about the Jag. It is also very good value when compared to the AM. I actually had one on oredr (AMV8) but have decided that it is now, at 3000 cars a year, a high volume product which will appeal to the younger yuppie types (like my younhgest son!) and is probably not for me. I am also concerned that in two years time there will be 9000 of them out there on the market and therefore the prices may head due south. Best to stick to the lower volume classic Am'sI think. I have upgraded my DB7 to a full blown GT model by various very expensive factory mods a
  2. Hi everyone, We have been away on a break and also on business a lot lately - hence no postings. To be frank, we have decidied to move on and change the car for a different one. As the car is my wifes vehicle, it is her decision to make. I just want a nice new AM Vanquish............meanwhile, back on planet earth I must keep dreaming! We wish you all the very best of luck with whatever happens from here on in. I shall watch the forum to see how things develop, but after two plus years I am sure you will understand our move! Best regards to all. Michael. It is a pretty car but you s
  3. Hi Jroph, Yes, there are strong grounds for court action. One would tike to think that a major international corporation whose motto is 'Pursuit of Perfection' may actually have some small understanding of customer relations! Perhaps they will come to their senses and sdort this out with us and all the others with the same issue before we go that far. I see on the USA Forum that you guys have the same issues over rhere even though Lexus GB tell me that the fix is a great success in the States............maybe thats all just hogwash too! Maybe you can make a post on the state forum telling
  4. Good afternoon to you all, We have had an email from our dealership telling us that the car is fine and they will not accept its return! So, thats two rejection letters they have ignored totally. However, the car is with them. As we are now totally fed up with being reasonable in our approach, we are looking for outside help. My research tells me that BBC TV's Watchdog program is off air until September but I suspect the Radio has just the target audience that Lexus are going for. Having had enough of this saga, we have today spoken to a reasearcher for and at his request have emailed th
  5. Hello All, Todays update - We did not get a call from Brussels yesterday but did get an email saying - "I have also been in contact with Lexus GB about your other concerns. Please remember that Lexus GB would be the one which makes a decision on any buyback or replacement Lexus. I have made them aware that you are not satisfied with your RX300. " So, as the dealership already had the car we told them to keep it as we have rejected it. Have now asked Japan, Brussels and LGB for our money back. How many of us are going to the motorshow to see Lexus and other cars we should perhaps h
  6. Hi chaps, it was the sensors. The dealership got some overnight and these have been fitted to the car. This now only begs the question of wether or not our car isin fact an 05 with a probel in the 'new sensors' or in fact an 04 car which they flogged us to replace our faulty 04 car but that masquerades as an 05 vehicle. Anybody know where to look in the VIN number for the year identifier? Michael.
  7. Hi Tony and Damian, All very interesting. You both seem to have the same thoughts as we do about the 'fix'. It does seem to reduce fuel consumption initally but as the box gets to learn again it drops off to the previous levels. Or, maybe that is just us trying to get the car to go again. Not sure about that one. It certainly does have a feeling of lagging somehow. Ours also slips rather than drops into gear. We are certainly of the opinion that he fix has not been anything like the panacea that Lexus expected it to be - more of a placebo effect really! Ha, ha. We have experimented
  8. Hi Damian, Thats all very interesting and pretty much in line with our initial thoughts. Our car certainly learnt quite soon that there are two drivers and is back to its old self again and to be frank, much more so. Our son was down at the weekend and drove the car. We swapped cars for a while as he has just bought a TVR and Dad just had to compare it to the AM. He does not know abou the new ECU upgrade and when we chatted about his car later, he commented, is Mums car Ok as it seemed to be very strange and sluggish about selecting a gear. Out of the mouths of babes and sucklings.....
  9. Michael Hello once again. It would seem as if your leveling sensors have failed. I came back to mine about 9 months ago and found it like this after it had been parked for some hours. The sensors were replaced under warrenty and it is worth pointing out that to my knowledge, Toyota have a known fault with an older type of sensor fitted to 2004 model car years. The replacement sensors are of a modified design and should not fail. I believe this fault has been apparent on all Toyota cars fitted with air suspension. There are a couple of threads on this in the forum somewhere as others have
  10. They should know very well about the be frank they are telling mistruths! This is a commmon line that LGB and many the dealers take, its almost as if they hope we will all buy an XC90 or X5 etecetera and then just go away. Our car has been changed, with a small additional payment because of the problem, At LGB 's request I gathered a database of info for their use to contact all of those that reported the problem on this forum - they could not manage it themselves. This has been sent to a Mr Hinshelwood in customer care (!) but he seems to have forgotten he has it as I know h
  11. Good day all you Lexus RX owners, You will possibly have seen our postings on the forum about the Lurching problems with the gearbox on the Rx300. This morning, we went to the car tofind it had sunk on the offside front. It looks as if the entire air suspension system has died overnight and when I tried the car on the road it is, to say the least, unpredictable. It will not go in a straight line and the braking makes the car shoot all over the place. I had inteneded to drive it to Lexus Southampton today but I think I will have to call recovery to trailer it to the dealership for sorting
  12. Hi All, We have still not had a meeting or a conversation withh Steve Settle. We have however been called by our delaerhsip principal at LEXUS SOUTHAMPTON - he has said that here is no dael to be doen with LGB but if we pay a substantial betterment cost and trade our car they are happy to trade it against any car we ant. Well thanks a lot guys - any garage would do that for me! They are all missing the point here. We are fed up to the back teeth with a car that is fundamentally flawed. My wife has now mailed Lexus Japan - see the posts on the 400h thread for all the contact details of th
  13. Billy, Brilliant research and many thanks for that list of contacts. Well done! We have just had another very disappointing discussion with LGB, see posting on RX300 under Lurching, and have now escalated it all to Europe and will now also send emails to the guys on your list and see what happens from there. We are sick and tired of Lexus and their customer does not matter approach. Who on earth gets them all these accolades? Kind regards. Michael.
  14. Hi All, Guess what? We are getting fobbed off again with no date forthcoming for a meeting with Mr Settle and our dealership. So, this morning we have called Lexus in Brussels who apparently oversee LGB. They tell us that Japan has to decide what happens and they will tell Europe who will tell the UK! We are now mailing Japan and will sit up late tonight to speak to them again. If anyone else wants to call Brussels the number is 0032 274 52111 and ask for Mr Don Baker or email him at Good luck with your lobbying and lets hope that they finally start to listen
  15. Hi Mike, I have just been given an RX350 courtesy car as mine gone in for minor niggles, and i must admit there seems to be no lurching at all. I dont know if its just this particular car but whatever ECU they have used or changes they have made seems to have done the trick. Hi Simon, Very interesting. I suspect that this is the car we should have had in the UK in the first place - or it has not had time to learn how you drive it yet! The lurching seems to me to be something that comes on mostly after about 1500 miles when the so called intelligent box learns your driving style. It th
  16. That is very disappointing considering the trip yo guys made to meet them. I would have at least expected a response. Is it possible to send details of your notes of the meeting directly to the Lexus President in Japan? Billy Hi Guys, I have been interested in reading this thread. Very interested to see that some of you went to a meeting in Brussels. Not atall surprised by the lack of contact so far though. Yesterday I met a chap with the same problem as we have with our car, talking to the same guy in customer care we have been saddled with. He was being told that he problem does
  17. Hi Ken, Thats an interesting comment! I have asked for a face to face with Steve Settle and will raise this question with him and see what they say. Anyone else had any contact from LGB or have you all given up and changed your car for something more drivable as many of you that have emailed me seem to have done? Michael.
  18. Hi Damian, Our car is a nightmare! We actually think the old ECU is better than the new one. I agree that it seems to slip rather than change gear and the hesitation we are getting now is ridiculous. I have an old Volvo 850 T5 which is an everyday car and that goes like hell and changes with no hassle at all - the best part is that when we bought it, part of the sales pitch was that we were told it had a Lexus gearbox! So we knoew they can get it right just not on these RX300's. I am asking for a face to face with Steve Settle and (if he can be bothered to attend) our dealer principal as
  19. Tony, I see that you are in Hampshire. Are you by any chance also using Lexus Southampton? If so maybe we should get together. Michael.
  20. Hi Damian, Good news about your car. Do let me know how you get on with it. We have now done 20000 miles in ours. The news is not good I am afraid. We both find it initially more responsive but that then seems to become a bit wooly (like a flat spot) between 70/80 mph unless you kick down then its OK. The overall fuel consumption seems about 3 mpg better as well which is good news. SADLY THOUGH, the lurch is still there. It is not as frequent as it used to be but on a 500 mile run yesterday when we did motorway and urban driving, the lurch was very definately with us. A passeneger in th
  21. My car is with the dealer (Newcastle) for 3 weeks now tryig to find a fault with AWD /VSC/ PS without success. I have rejected the car and hope to get a new one or my money back It was registered in Sept 05 and has been back 3 times for extended periods. Good luck and thanks for your efforts. Billy Garrett. Please feel free to quote me Hi Billy, I wish you good luck in getting your money back from LGB! If you manage it let me know how because they simply ignored our rejection letter with the last of the three Rx300's. They seem to have a very deep bucket of sand for burying their heads
  22. Roger, Sorry to see you have given up but, not surprisingly, I do understand the reason why! To be frank, if we could have got our very large investment back we would have been gone long ago as well. I was lent a Mondeo TDci by Aston when they kept my car overnight at the factory a few weeks ago. It is an amazing car and I never thought I would enjoy driving a diesel engine (other than one of our boats of course!) but I did. It went very well and pulled like a train especially from 80 onwards. A very impressive torque curve. I was very impressed and I imagine that the ST is much better
  23. All very sound advice - the car is a good one compared to the obvious competition but you MUST get the known problems sorted out! Still not sure about the "fix"! So far it does eem the down shifts are crisper but I still had a lurch on one occasion. I guess that is better than all the time though!!! Michael.
  24. Damer, Roger and John are right! If you buy the car without driving it you will be sorry. They take a while to learn your driving style and then give you hell. If there are two of you using the car its worse. Lexus say it is because two people drive it but given that here are memory seats and options to save personal preferences on the satnav etcetera one is given to assume they always intended the car to be driven by more thanone person so nuts to that argument! Its a great car in most respects but the lurch is a real pain in the ****! Go for a 400h or wait until we see if the fix they
  25. John, Reservations? Not you too! thanks for the kind thought anyway. Michael.
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