Winnie, with all due respect, what you have just said is not only incorrect, it is libelous, i am one of the BT engineers who work in joint boxes, BT's cables are ONLY run in BT's joint boxes, no other telco company has access to BT external plant, BT have no access to other companies external plant (only NTL refer to them as pits, is this where you got your info?) NTL have their own seperate network, and own joinboxes, BT's quality standards are world class, i should know as every joint entry is logged (as is every repair point of intervention), we are audited on our work, any quality failure is a disciplinary offence, if an engineer left an open joint, as you suggest, they would be in serious trouble, and even face dismissal. So i object strongly to these accusations, and libelous statements.
Just a quick update for Mr BT engineer star a......put the lawyers on hold fella:
Pic 1 shows entry to my Virgin Media phone cables in a pit right outside my house.
Oh look....whos that in the BT owned pit, its a Virgin Media engineer.
Apparently a BT engineer was in the pit last Wednesday (a neighbour told us) and he nicked a trace wire from my line to hook up a new customer.......quality!!...remember BT''s quality standars are world class.