A fault has developed on my CD, error code 1 appears on the screen, it doesn't seem to read the discs. occasionally it will work, but more often than not it goes to error. I have been told this is a common problem and is known to Lexus. The car was bought new in 03 and has covered 18,000 miles. Basically it is a pampered second car. I called into Lexus Wolverhampton today where they told me this would possibly cost me a £1000 pounds to replace the unit. How can this be a fault known Lexus.
Where is this customer service? Where is this pursuit of perfection? I could have gone to a local car boot sale and bought a second hand radio CD player and expected more useage from that. This is not my only issue with Lexus Wolverhampton, they actually damaged/marked one of my wheels during a service and turned around and said it was wear and tear but i know different as the wheels had been waxed inside and out religiously from new as I am aware of the crap finish used on them. I hope someone may be able to help me with the radio issue.
Thanks.