fairygodmother

to turn it off simply push the cruise control lever away from you and hold it for 3 seconds. This will then engage normal cruise control.

So what is the big problem disclosing which dealership employs you and in what capacity? I have worked for the same dealer for over 10 years and i have been a sales specialist, Finance manager, sales Manager and now i am the general manager. I did not want people to think i am doing this to promote the dealership i work for. I too am a Lexus enthusiast and very much enjoy reading the forums on here. The reason i created this topic was to make people understand that there are a lot of good people who work in the Lexus network who go beyond what is expected of them. Yes sometimes mistakes do happen but we always try our best to resolve these. There is also a lot of people on here who think they are experts and give advise on issues that they have no idea about. I can see that these posts are genuine and all they want to do is help.

It can be difficult if the settlement letter was only valid for a short period as finance companies can take ages to give a clearence. Until this is given they will keep taking payments. If it did have a long date then it is human error i am affraid and not good enough.

As i work for Lexus dealer and enjoy reading all the forums i have to say there is a lot on negative comments about what some of us do. Yes we will not always get things right but in general most want to do a good job. Yes we are not the cheapest but the average lexus dealer costs over a million quid to build so you will be paying more than an Indie. I thought i might share some of the dialy challenges i have with our liar's sorry i meant buyers :winky: we have to deal with. Here are some of my current favorites: the constant so and so offered main dealer retail money for part exchange, You have a beautiful car up for £20,000 and is the cheapest in the world and some joker will be serious and offer you £15000 and say you must be desperate to sell a car, i will definatly be back in tommorrow to buy it and never hear from them again, then there is the dodgy part exchanges we get offered described as showroom condition on the phone yet on inspection have more hits on them than Cliff Richard and dashboards lit up like a christmas tree's with engine warning lights. Clocked cars are now a real issue and i have had 4 cases in the last 6 weeks and guess what none had been declared and all had been done by their existing owners. There is a DVLA website that is free to access that gives you all the MOT's a car has ever had and makes spotting these clocked cars easy. I do appologise for this rant it is a bit of fun and i am sure all of you are very nice people to deal with. So here is your chance to ask me any questions you have about a Lexus dealer or why we do certain things. Finally please do not ask which dealer i work for as i will not tell you.

You are entering it into the wrong place. To access the full post code you need to press Navi button next to the screen, touch destination, at the top of the screen select page 2, select uk post code and then it will work.

I can assure you that is not the case. The dealer have incorrectly ordered the car without the acc (easy mistake) and have had to place a new order which has caused the delay. Blaming the factory for the mistake is complete sh*t. It really does make me laugh what excuses some dealers will give i should know i have worked at one for 10 years. Always best to tell the truth as it will come out in the end.

That's insane - there's got to be something wrong with your engine. I'm averaging 33mpg and that's with the petrol engine. I thought the same. The car has been serviced every 10K, the last being in February. I would have thought if there was something wrong, it would have been picked up then, don't you think? Fuelly is a really good way to keep tabs on your mpg (click my mpg fuelly avatar to go there) - or road trip lite on iphone free app Just spoke to my local Lexus dealership (Swindon) who said I should be getting around the mid - late 30's. Informed me to take car in and they would run a diagnostics on the car......all for £60. 60 bleedin pound to plug a cable in and run a bit of software on a laptop.........robbing bar stewards!!! Went to the dentist yesterday was in 5 mins for a check up and got billed £40!!!. A Lexus dealer needs to sell every hour in the workshop to make money.

This is incorrect information. The warranty is the same price at all dealers. I can confirm this as i work for a Lexus dealer and the dealers make nothing out of selling the warranty only the person who sells it gets a few high street vouchers.

Hi, have you checked under the bonnet or the inside of the drivers side door,there should be a sticker with tyre pressure,size and colour code along with some other info. it is 1CO Platinum Ice metallic.

Yes if you take cash or bank transfer you will have nothing to worry about. I work for a Lexus dealer and these are the only two payment methods that we will accept as payment. With regards to giving out your bank account number i personly would not have a problem with this. I think to steal from your account they would have to get the bank to action any transfer and that would require sercurity and password checks. I understand that you have had problems before and there are some dodgy people about but you have to give people a chance if you want to sell the car. We regulary sell cars to people who export them to Malta, Cyprus, Ireland and India. Used car prices are much higher in other countries and with the weak pound it becoming more common place.

I work in the trade and deal with all sorts of people from different back grounds. The only advise you need is to make sure you only accept a bank transfer as payment when it is confirmed in your bank. Do not accept bank drafts as they are easily forged and banks will no longer verify them if you call and personal cheques for any amount. If you take cash go with the buyer and pay it in the bank before you hand over the keys. If you do this you will have no problems.

As i have worked in a lexus dealer for 9 years and i really feel for you. Buying from a Lexus dealer will give you the best prepared cars with Lexus warranty but it does come at a cost. Let me explain a dealer margin when buying a car Example: Sale price £17000 Bought price £13000 (Remember the previous owner would want a good price) margin £4000 deduct VAT £3404 Approved pre owned warranty cost from manufacturer £910 Workshop and bodywork preparation average £1000 (we all know they cost a fortune) Pay salesman £150 Valet car £35 Total net margin £1309 If the car is bought back the process starts again. Hence when buying an approved Lexus why the price drops so much if you try and selling it if you have not kept it very long. Try speaking to the centre manager and explain what has happened. Such a shame that we have some real idiots working in the trade who will say anything to sell a car.

The car is availible to buy today and the dealer i work has a demonstrator. The car is classed as an MY11 but everybody can try one today. My opinion is the car is not quite as quick but more refined and better fuel consumption.