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tonker

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Everything posted by tonker

  1. Marty read this and wonder why i'm now driving a Mercedes! http://www.lexusownersclub.co.uk/forum/ind...showtopic=51698 Just before Christmas the clutch broke going up a hill in the snow. I rolled back and ended up powerless in a snowdrift, in the middle of mini roundabout! The Mercedes recovery system didn't recognise my car as having a warranty so the time it took to be told i was going to be recovered went on and on. I found the dealers card in the glove compartment and to say the got on the job is an understatement. Recovery, replacement brand new Ford Galaxy(which wasn't bad) and lots of follow up calls. Even the Mercedes specialist popped round a month later to see if things were now OK. Lexus seemed in my short experience to have lost that fighting spirit when it came to customer service and personal decency. Never again.
  2. I haven't needed Mercedes service or care yet so can't comment, but at least it turned up in a serviceble state as opposed my used Lexus. Can't fault the A class personally,good interior knobs and switchgear(not out of a Corolla anyway!) excellent MPGetc. If i had seen the new ML or GL then i wouldn't have wasted all this time and effort at Lexus but there you go.
  3. Guess what????????????????? It's back again....... http://listersgroup.co.uk/Used/Vehicle/Lex....0_SE-L/1019229 Refund maybe
  4. IHPJ i sudgest you take a good look at two threads i have had to make recently..... http://www.lexusownersclub.co.uk/forum/ind...showtopic=54766 and best of all read this front start to finish... http://www.lexusownersclub.co.uk/forum/ind...showtopic=51698 I eventually got trading standards involved and got a full refund, just after HO found out the boys were on the way round and the papers had been informed. Japan not interested, HO not really interested, me not interested so went to Merc who were interested. A nightmare from start to finish, never again.
  5. Judging by the way my hire car RX400 was full up with balk standard Toyota switchear etc i would try them. Jumped into a Corolla Verso only to find the same steering wheel as the RX. Try sites in the US and A where ripping people off gets you shot.
  6. She said she read the mileage at "about" 56k and i am sure that it went back with 58k. I agreed with her that the dealer wouldn't surely bother to knock off just 2k! If they didn't then why withdraw it from sale? If i was a retailer and i was quized about something i had no guilt about i would still have it there. Maybe it was it's dodgy history,change of plate, suspect repsray paint under the bonnet, alarm going off all the time etc etc etc. Either way i'm glad they have been told that they will be watched and are on their "list".
  7. Phone call from Lincoln trading standards. Dealer warned. Car removed from their stocklist!!!!!!!!!!!!
  8. Needless to say Mrs Tonker won't be driving a Lexus anytime soon, so had good think. Not only about the quality of car but what we actually need it to do, and with the economic climate how we can be more frugal. I have just bought a Mercedes A class A180CDI Elegance 05 plate!!!! Yes you may laugh, but stop and think. My RX had space for 5 and a good boot. My new A class has space for 5 and a less good boot(3 kids) The trim of the new A class really is every bit as good as a C or and E and being a fat person the seats are very supportive. BUT. If i keep up with the lorries i get 65 MPG, and if i try and keep up with you lot 52MPG. Taking into account our mileage and how much extra diesel costs, we have saved since Monday £45 in fuel costs alone. Now as of today i have a good job so not much of a problem, but if either my wife or i loose our jobs in the current climate we are stuffed hence the granny mobile. Stereo excellent, again seats very good and switch gear all Merc. Comes with a 360 month free recovery package, yes 360 month. Plus Merc gave me an Orchid for the wife which was good timing as i have done my annual trick of forgetting her birthday! Ripped of Merc label and hey presto bl*w jobs are back on the menu. Was £18,765 just over 2 years ago and we got it for £8000 with warranty mats tax diesel MOT and an Orchid!
  9. We should now start taking bets to see how quickly it goes back up. They will say it was a typo, but it is some coincidense that it is typed almost the same as when i bought it. :tsktsk: If anyone is around Lincoln could you get a photo of the Tacho.
  10. They are the old pics from the old advert but i have a print out screen dump of the original advert...52,582 after double checking. Trading standards will investigate and police from Lincoln phoned today to get a link so they can get evidence early on. What would you do if you were Lexus BMW and Listers were found to clock cars.
  11. As you might be aware with my "buying advice" thread i have had massive problems with an RX i bought from Lexus Lincoln. I have now after 200 phone calls and numerous visits to a different dealer got a full, if not protracted refund. But there is one final problem that should worry you all. When i bought the car it had 52,588 miles on it and just over 58,000 when it was returned. Just look at this advert for my car now it's back on their forecourt and look at the mileage. http://listersgroup.co.uk/Used/Vehicle/Lex....0_SE-L/1018554 Police on the way
  12. Now the Tuesday after they were meant to refund the money, had the hire car 5 days and my car 2 months and still no promised refund!! Finance company getting legal dept involved!!!! Lexus Lincoln, a bad start, poor middle and a pathetic and predictably inept ending. Avoid
  13. Well i'm now at witts end. They have finally admitted the car is faulty and they are unable to fix it. They have offered a full refurnd which i accepted. As of today they have MY car that i purchased, and they have JUST collected the hire car under the aggreement that they refund me the money straight away so as i can purchase a replacement. After 2 different employees confirmed that the money would be refunded immediately today i have just phoned to be told "nobody in,will do it monday" They now have both cars plus the V5 for the old one, and i have been told that any damage to their hire car will have to come out of the refund!!!!!!! The hire car came with an insurance agreement that i would have to pay a £250 excess which is fair enough. This is a legally binding agreement between the insurance compay and not these spitefull inept thieves. I have phoned the police to tell them that my goods have been taken under protenses and a crime number has been made for Leus Lincoln. If i wasn't at work tommorow i would wait outside their branch with banners and protest. :tsktsk:
  14. Have now been given 3 options by Lexus Lincoln to sort out THEIR problems. 1 They buy the car back at 2k less than the i paid for it!!!!!!!!!!!!! 2.I keep the car(which i can't as the alarm can't be fixed so i have to lock it with a key=invalid insurance) and they find a replacement!!!!!!!!!! 3.I keep the 400 loan car until they can fix the car that Teeside couldn't do in 3 weeks. Tomorrow i phone trading standards to get my money back. I still haven't got my log book, which for the umteeth time they tell me is on the way. This car was meant to be a "Lexus Approved " car. This my friends clearly means nothing. Any helpfull contacts etc would be appreciated. A full breakdown of this affair is going to every car mag and newspaper we can think of. JDPower already contacted. Please help
  15. Another quick update. Still no service book from Lincoln. Car horn still going off in the middle of the night so Teeside have had it for nearly two weeks fixing the faults Lincoln should have done in the first place. They thought they had cracked it but when they brought the car round...parp parp parp. So they leant me an IS250 which proved not really practical for my large family. Phoned area manager man i met at Teeside and hey presto an RX400 arrives from lincoln. Broke window coming back from the south and as soon as the Autoglass man opened the bonnet he said something didn't look right. After ten seconds of searching he found bits of rubber with respray on them from both wings!!!!!!!!!!!!!!!!! Now over 100 phone calls, nearly 2 weeks without my car, a breakdown, evidence of respray, no service book. If they think i'm giving them back the 400 before this thing is properly serviced, decent tyres etc then they are sorely mistaken. Wife writing to Japan and Belinda Poole in the UK. The 400 although much more powerful isn't worth the nearly 30k extra. Save yourself some dosh and get an LPG instead of useless batteries. WTF
  16. There was a program a few years back that was showing a new box of tricks for cars with a less than thrilling engine noise. Basically it was a box that monitores your RPM and through your speakers played the appropriate noise of the selected car. In short you could drive an Austin Alegro and the noise of a Ferrari would blare out of the speakers in tune with your RPM! You could select any of ten super cars.
  17. We used to live in Singapore. Commit a crime, and say goodbye to your family and friends for a very. very long time. Then you start a medevil regime of hard labour with no early release. Funny thing is nobody commits and crime so the prisons are nearly empty, can't ever think why. They say crime doesn't pay. It's funny how in some countries it the cost is alot more than others. Mental health my arse, leave it to natural selection and send him bungee jumping with a pair of shears.
  18. Well hello again. I'm sure you were as bored at reading my painful process, as i was phoning Lexus Lincoln over 50 times. Currently i'm still waiting for my service book. I was promised it was JUST done(a year ago) by Coventry Lexus. Phoned Coventry.......never heard of it! Bumped into Area manager at Teeside who was to say the least not impressed. Lincol had authorised an oil change as it hadn't been serviced for a year! Thats funny i said, i thought you did a pre-delivery inspection to make sure all that was complete(flat battery)...uuummmm Anyway i now have a car without any service history, and an alarm that keeps going off in the midle of the night thus waking all my neighbours(who leant me their cars when mine was off the road). Yesterday i had the windscreen replaced by Autoglass. As soon as the mechanic opened up the bonnet he exclaimed that things just didn't look right to him. 10 seconds later and a bit of digging he found at least 2 bits of trim and rubber that had evidence of the engine area and wings having been resprayed!!!! In short what the f*ck am i to do now. I've had it with phoning people to get the things i was promised in the first place, and together with the service book, alarm and now the respraying saga i'm at wits end.
  19. Well still no service book after a week of waiting and 5 phone calls. Spoke to Lexus HQ who said they will get Lincoln to ring me!!!! " IVE BEEN WAITING A WEEK FOR THEM TO DO JUST THAT, WHY DO YOU THINK I'M RINGING YOU" What else can i do apart from call trading standards? ps The main control for the electric windows doesn't work so when my 2 year old opened his window at 70 mph, i could not stop him or shut the window as he tried to get out. At least the brakes work well!
  20. I have done 20,000 miles since last November so will be buying it as soon as possible. As always it's down to your personal lifestyle. We travel alot to get down south, and see our folks so doing 70mph for 6 hours it will great benefit to us. That and trwling through town to get to a good school!
  21. Saab 9000 Aero or Griffin. 0-60 in under 7 seconds, very well equiped and when you inevitabely crash the thing at least it won't fall apart like a Fiat. Usualy owned and look after by proffesional people, so as long as you get service history they can prove to be very relaible. Great fun leaving the boy racer and BMW fraternity wandering why a "grandad's" car is leaving them in its wake. Cheaper insurance too. for under a grand)
  22. RAC man looked at battery and confirmed that the battery was brown bread, and the fact that there was no grease at all on the terminals which were corroded didn't help. Positive battery terminal cover off, which he described as a fire hazard. In his view there was no way that this car battery just gone through a delivery check or the recent service Lexus Teeside to the rescue who have now fitted a new Toyota battery at Lincolns expense. 5 hours wasted and 50 miles worth of fuel for work that should have been done before i got it. On the delivery inspection, the recent service and becuase it was flat a week ago!! Still love it though.
  23. Guess what guys. After 4 days my is car dead on the drive with ANOTHER DEAD BATTERY!!!!!!!!!!!!!! Had to borrow neighbours car to do school run Phoned dealer who didn't apologise just put me through to service dept. "just phone the RAC" was the response. Am phoning Lexus UK now as to say i'm upset is an understatement
  24. Yes about the mats which is why i will buy them from Teeside. Have just checked in the maintenance database and in the service section there are no details(miles to go etc)!!! Does my "Lexus Approved " purchase have any service history? :tsktsk: Will have to phone again tommorow Thanks for any replies, love the car...34 mpg!!! amazing
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