mbcollins

I bought one of these 2-3 weeks ago. Lexus offered to fit it for me at the equivalent of 30 mins labour (£45). I took it down to them one morning, it took them 10 mins to fit it and 2hrs 10mins to try and get it to work! 90 mins into their attempts to get it to work, it shut down my sat nav, climate control, stereo and heated seats.... This took 15 mins to put right again. Eventually after going in to the workshop and seeing them struggle to get it to work, i was so fed up (particularly as i had seen 3 Griffin i-trip autopilot's break in the last 2 months!), i asked Lexus to fit their official aftermarket ipod adaptor. After confirming to me that my ipod touch 2g would be compatible, they booked me back in a couple of days later to have the work done and as a gesture of good will, only charged me for the unit of £140, not the labour to fit it. To make things even more pleasing for me, although they took 2hrs 20mins to try and fit the GROM, they only charged me an hours labour (£90), which they would have charged to fit the official aftermarket one anyway. I have spoken to the very helpful gentleman who sold me the GROM from a company called Carputer.com and he is going to refund me and let the makers know what their interface did to my car and he has asked them to contact me directly, not that i expect any response. In summary: GROM system- Rubbish, and, more importantly, potentially dangerous to electrics in the car! Lexus official system- Is not as good as it could be, but gives me access to 6 playlists/artists etc with up to 99 songs in each. All i need really..... Lexus Plymouth- Very reasonable dealer, that puts customers first.... 6 playlists!!! Keep going. There maybe only 6 on screen, but keep on pressing to get access to 7, 8, 9.... etc. I have the official Lexus system and 42 playlists.

I am in a similar position to mama mia in that I bought an 08 plate 400h SE in December 08 with around 9,500 miles on the clock. I have done 6000 miles so far and average 30.8 mpg. Mostly motorway driving with cruise control set at 75mph. I had a couple of minor problems with the vehicle and received a replacement 400h for a day. I drove it like an 18 year old.... flooring it at every set of traffic lights and motorway driving at 85-90mph (not legal but not a ban) and averaged 27mpg - however I was not in any traffic jams. 400h ownership is great. There are detractors but it is a great all-rounder. This site is great too. Thanks for all the advice to date.