I had a loaner 300h while my 250 F-sport was in for service. a brand new car and it has this rattle you described, plus a terrible rattle from the center console. sounds like 2 metal sheets vibrate against each other. I have to say that the interior build quality is pretty bad compares to 2nd gen IS. The whole center console looks ok, but feels realy cheap and low quality. So does the doors, seats, steering wheel and the boot. Glad that I didn't swap to 3rd gen IS.