Thanks, sounds like I should probably go with my main dealership. WIll ask them about whether LOC Gold membership would reduce costs - thank you for the heads up!
Re: keys, it is possible my wife dropped them out of her handbag between the car and our front door (about 15 yards distance) as we cannot find them and there is no evidence of our house being broken into or of the car being broken into
Do you have any keys left or was that the only one?
Andy