jap lover

Hi just joined group in hope of help just spent week away and on return to airport the remote would not open car,also would not open via key even with pulling handle and turning key as suggested by lexus dealer.Called AA didnt have a clue coudnt be recoverd as in park and parked in tight spot(so i didnt get any muppets dinking the door,3hrs later AA man smashed window then lifted bonnet to jump it!!!!!(has this ever happend before)